Bharti Gupta

Experience

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  Radicalminds

  Oct 2019 - Oct 2021

  Quality Analyst

  As a dedicated Quality Analyst with two years of experience, I have a proven track record of driving excellence and ensuring exceptional quality standards. I have successfully contributed to process improvement initiatives, optimizing operational efficiency, and enhanced customer experiences.I am passionate about continuous improvement and dedicated to delivering exceptional results. If you're looking for a Quality Analyst who can drive excellence and contribute to your organization's success, I would be thrilled to connect and discuss potential opportunities. Show less

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  EaseMyTrip.com

  Oct 2021 - Jul 2023

  Senior Quality Analyst

  As an experienced Quality Analyst with a strong background in social media management, I have successfully contributed to driving excellence in diverse industries. With four years of over all experience, I have effectively utilized my expertise in quality methodologies, including DMAIC, SIPOC, and FMEA process in Six Sigma, to streamline processes and enhance operational efficiency.I possess a comprehensive understanding of QC tools and their application to ensure exceptional quality standards. By leveraging my analytical skills and proficiency in Excel, I have conducted thorough data analysis, identified areas for improvement, and implemented effective solutions to optimize overall performance.Additionally, my proficiency in social media management has allowed me to enhance brand reputation, drive engagement, and develop effective customer-centric strategies. By leveraging my knowledge and expertise, I have successfully improved customer experiences and ensured seamless interactions across various social media platforms.Through my attention to detail and commitment to continuous improvement, I have consistently maintained high-quality standards, minimized errors, and contributed to the overall success of organizations I have worked with. Show less

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  Shlokin Digital

  Aug 2023 - now

  Data Analyst

  As a Data Analyst at Shlokin Digital in New Delhi, I specialize in Online Reputation Management, leveraging data to enhance and protect clients' online presence. Since August 2023, I've tracked online trends, derived actionable insights, and developed data-driven strategies with tools like Power BI, SQL, and Excel. My role involves monitoring brand sentiment, preparing client reports, and ensuring data privacy compliance. I have successfully implemented quality control measures and streamlined processes, resulting in a 25% reduction in processing errors, a 30% increase in efficiency, and a 20% decrease in data breach incidents. My efforts have also improved compliance and performance metrics by 20%. Passionate about using data to drive meaningful improvements, I am eager to connect and share how data-driven insights can elevate your business. Show less