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Rohit S.

Rohit S.

Customer Service Representative

Followers of Rohit S.1000 followers
location of Rohit S.Kalyan, Maharashtra, India

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  • Timeline

  • About me

    ex - Haus & Kinder

  • Education

    • University of Mumbai

      -
      Bachelor's Degree

    • Central Board of Secondary Education

      -
      Class X

    • Central Board of Secondary Education

      -
      Class XII

  • Experience

    • Bennett Coleman and Co. Ltd. (Times Group)

      May 2021 - Jul 2021
      Customer Service Representative

      • Connect & resolve customer queries• Renew their plan & take feedback• Inform the Ops teams in case of ground level challenges faced by customer or dealer• Maintain Customer account & keep track of everything Salesforce.com

    • Haus & Kinder

      May 2022 - Sept 2024

      • Inventory Planner for Home Category.• Monitoring Inventory throughout D2C & Marketplace Channels.• Analyses based on Inventory Metrics - Daily Moving Average, Days of Inventory on Hands, Days in Inventory, Fast and Slow Moving SKUs. • Logistics Metrics - CPS, CPS/KG. Monitoring 1st Attempt TATs, NDR, Zonal TATs. • Inventory Mirroring across Fulfillment facilities. Ensuring reduction in Delivery time and cost of shipping.• Planning Stock Transfers to PAN India Warehouses.• D2C Operations & Logistics.• Business Reports, Analysis & Unit Economics. Show less

      • Assistant Manager - Demand & Inventory Planner

        May 2023 - Sept 2024

      • Operations Executive

        May 2022 - Apr 2023

  • Licenses & Certifications