Ritu Agarwal

Experience

• 

  Tata Consultancy Services

  Feb 2009 - now

  • Leading a team of 8 members and responsible for delivering multiple projects with high degree of customer satisfaction & appreciations. • Setting up of automation tool environment (Worksoft, UFT, TOSCA & others) and customized automation framework based on requirements. • Defining automation standards & Best Practices to achieve quick automation development, high reusability, reliable/continuous execution and easy maintenance for various projects involving SAP GUI, Fiori Apps and other non-SAP Applications. • Authored SDLC testing documents such as Test Strategy, Test Protocol, Test Summary Report and Traceability Matrix for various projects.• Co-ordinating approval of automation scripts and other SDLC testing deliverables with Compliance Team.• Reporting status update to customer & other stake holders with risk being highlighted at right time.• Responsible for escalation /crisis management by identifying the root cause including setting up of action plan to bring back the project on track and monitor for continuous improvement Show less Responsibilities:  Worked closely with the sales team/BRM/BDM and client Partners on proposals and pitches for different clients as Test Solution Architect. Worked closely and collaboratively with customers to understand their requirement and devise effective custom made solutions. Ensured that the company’s tools and accelerators can deliver on the customer’s requirements. Presented proposals to customers alongside members of the sales team Showcased automation tools/framework demo to customers Worked on effort estimations and resource loading for automation proposals Provided trainings on different test management and automation tools for various accounts within TCS Prepared Test Plan, Test Strategy & Approach for SAP Automation Supervised enhancement of TCS in-built automation framework and supported deployment of the framework in various projects. Show less Responsibilities in project: Understood the project scope and did the final estimation for testing effort required. Obtained management support for the time, resources and budget required to perform the testing. Developed comprehensive test plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for the plan. Assigned task to all Testing Team members and ensure the maximum utilization of the team. Reviewed all the testing artifacts and deliverables. Escalated the issues about project requirements (Software, Hardware, Resources) to Project Manager. Single point of contact for the client from Offshore. Ensured the timely delivery of different testing milestones and prepared the metrics dashboard at the end of a phase or at the completion of project.Responsibilities in COE: Supported number of projects by providing resolution to automation issues and getting the team acquainted with automation best practices Created considerable number of assets being part of Testing COE Compared different automation & test management tools on industry standard and customer provided parameters. Analyzed automation tools and prepared tools features report Enhanced automation framework by adding new features to it Supported automation proposals. Show less

  • Automation Architect

    Jan 2020 - now

  • Automation Consultant

    Apr 2016 - Dec 2019

  • Automation Lead

    Apr 2013 - Mar 2016

  • Automation Engineer

    Feb 2009 - Mar 2013