Chelsea Cuffaro

Experience

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  Starbucks

  Aug 2016 - May 2018

  Barista

  - Provided superior service that exceeds customers expectations- Maintained a clean and organized workspace - Produced quality drinks, ground coffee and food continuously for all customers following established recipes and standards.

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  Foot Locker

  Apr 2018 - Sept 2018

  Cashier

  - Operated the cash register and managed inventory levels - Resolved customer questions in-person and over the phone - Assisted customers with locating merchandise

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  Little Burgundy Shoes

  Oct 2018 - Jul 2019

  Cashier

  - Provided prompt and professional service to customers - Assist in the store administration and keep the cash area neat and orderly - Suggest items that meet customers' needs

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  TD

  Jun 2019 - Apr 2021

  Customer Service Phone Specialist

  - Respond and resolve customers' concerns using standard procedures- Refer customers to appropriate team members or internal Bank partners - Understand customer needs and advise best suited banking solutions for positive customer experience

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  Jack.org

  May 2021 - Aug 2021

  Evaluation Intern

  - Conduct literature reviews and synthesize emerging evidence to help inform program design and evaluation - Assist with knowledge translation activities and support the development of Jack.org's Campus Assessment Tool - Collect and analyze both quantitative and qualitative data to write the final Campus Assessment Tool Report - Create and host a podcast featuring several established psychologists and institutions regarding topics surrounding mental health - The InternView Podcast

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  McGill University

  Sept 2021 - May 2022

  Research Assistant - Roy Pain Lab

  Study: Examining the role of systemic inflammation and striatal dopamine function on dyscognitive symptoms in fibromyalgia - Participant recruitment - Conduct phone screening calls to determine participant eligibility - Administer and score neuropsychological tests (i.e., Rey Auditory Verbal Learning Test (RAVLT); Rey Complex Figure Test (RCFT); Stroop Test; Trail Making Test; Verbal Fluency Test) - Administer and score Quantitative Sensory Testing (QST) - Data collection and entry at the Montreal General Hospital Show less

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  Concordia University

  May 2022 - Jul 2024

  The Summer Research Student position is funded by NSERC through their Undergraduate Student Research Award Program. Being completed under the supervision of Dr. Diane Poulin-Dubois in her Cognitive and Language Development Lab. My research focuses on the cognitive benefits of early bilingualism. Tasks include: - Conducting a literature review - Participant recruitment (Facebook Ads, Recruitment calls, and scheduling) - Participant testing (met with parents over Zoom to discuss questionnaires and answer questions) - Data coding - Conducting data analyses- Final write-up of manuscript Show less

  • Research Assistant - Lifespan Well-being Laboratory

    Sept 2023 - Jul 2024

  • Teaching Assistant

    Sept 2023 - Dec 2023

  • Research Assistant - SPARK Lab

    May 2023 - Nov 2023

  • Research Student - Lifespan Well-being Lab

    May 2023 - Sept 2023

  • Thesis Student - Lifespan Well-being Lab

    Sept 2022 - May 2023

  • Teaching Assistant

    Aug 2022 - Dec 2022

  • Research Student - Cognitive & Language Development Lab

    May 2022 - Sept 2022
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  Centre of Excellence in Youth Mental Health / Centre d'excellence en santé mentale des jeunes

  Jan 2024 - now

  Lived Experience Coordinator & Research Assistant
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  McGill University

  Oct 2024 - now

  Graduate Research Assistant