Umar Bashir

Experience

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  Touchstone Communications PK

  Aug 2019 - Oct 2019

  Sales Representative

  - Initiate outbound and answer inbound calls to sell products or services- Build customer relationships, address objections, and close sales- Maintain accurate records, meet sales targets, and adhere to company guidelines.- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.- Generated additional sales opportunities with upselling and cross-selling techniques.

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  Imarat Group

  Nov 2020 - Nov 2023

  - Collaborated with sales team, management, and key stakeholders to devise and execute successful strategies in attaining sales goals. (Exceeded monthly sales target of over Rs. 1 Billion at Graana.com) - Created effective sales strategies by leveraging market research and data analysis. - Led efforts to promote innovation and adaptability across the organization, enabling a culture shift that enhanced our agility to respond swiftly to changing market dynamics. - Led strategic reporting, resource allocation, and conflict resolution for Graana.com Pakistan sales team through 25 monthly reports and 6 daily updated dashboards. - Mentored junior team members, providing guidance on best practices and professional development opportunities. - Aligned company objectives with employee performance metrics, driving accountability and productivity improvements across the organization. - Implemented data-driven decision-making processes to improve accuracy in forecasting and planning efforts. - Launched quality assurance practices for each phase of development - Established team priorities, maintained schedules and monitored performance. - Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions. - Assisted in organizing and overseeing assignments to drive operational excellence. - Established performance goals for employees and provided feedback on methods for reaching those milestones. - Set aggressive targets for employees to drive company success and strengthen motivation. Show less - Delivered the Vision Pakistan 2047 project in collaboration with 100+ leading experts in various fields - Lead research efforts to gather, analyze, and interpret data related to market trends, industry dynamics, and customer behavior - Developed models and frameworks to forecast market trends, demand patterns, and customer preferences - Collaborated with senior management and key stakeholders to develop strategic plans and initiatives based on research findings - Participated in strategic planning sessions and contribute to the development of long-term business objectives and goals - Managed end-to-end research projects, including defining objectives, designing research methodologies, and overseeing data collection and analysis - Continuously monitor industry trends, best practices, and emerging technologies relevant to business research and analysis. Show less

  • Assistant Malnager Sales Strategy and Planning - Graana.com

    Nov 2022 - Nov 2023

  • Senior Business Research Analyst

    Nov 2020 - Nov 2022
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  Zones IT Solutions

  Nov 2023 - Jun 2024

  Account Manager

  - Utilized prospecting techniques to secure clients from over 150 businesses- Built strong customer relationships, negotiated contracts and agreements, and leveraged organizational partnerships with industry-leading companies such as Apple, Dell, Lenovo, HP,- Cisco, Microsoft, among others.- Developed an in-depth understanding of industry trends, enabling better anticipation of client needs and staying ahead of competitors.- Secured new business opportunities through networking and relationship-building activities.- Nurtured long-term relationships with key clients, resulting in increased repeat business and referrals.- Enhanced cross-functional collaboration by communicating regularly with colleagues in various departments, sharing insights, and working together on projects.- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives. Show less

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  Motive

  Oct 2024 - now

  Account Executive - II Expansion Sales