Experience

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  Tesco plc

  Mar 2012 - May 2013

  Customer assistant

  Working on both checkouts and fresh produce. Assisting customers with their queries. Working in an efficient, timely and organised manner. Interacting with the public.

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  Next group plc

  Jul 2015 - Aug 2015

  Sales associate

  Helping the managers and supervisors with restocking from storage in a quick and efficient manner.Keeping the displays presentable and in order. Making sure everything was displayed in the correct manner.Assisting customers with their queries.

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  Starbucks

  Oct 2015 - Jul 2016

  Barista

  Assisting customers.Helping supervisors with figures.Opening 6 am and closing the store 8 pm.Keeping up the display and the cleanliness of the store.Restocking all needed equipment and food.Ensuring health and safety standards are met.Delivering service to a high standard.Hitting sales targets, both indivudually and store targets.

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  Nielsen

  Aug 2016 - Jun 2020

  Data analyst

  Attending meetings with clients on a regular basis to discuss procedures and requirements for tasks. Assist Publishers and Distributors daily. Test new systems in order to go live, I.e. End to End. Analyse data to determine the source of the incorrect or corrupted data and inform the client. Updating new, incoming data and old data to ensure our data is the most current, accurate and descriptive data available to retailers and customers. Manipulation of data to ensure all possible scenarios are covered. Analysing ONIX, EDI and NSF data. Show less

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  Cda group

  Jul 2020 - Jun 2021

  Account manager

  Looking after clients both my own and shared as well as taking on new business. Scheduling timelines for the project to run.SEO work for our clientsWorking out the budget and what would be allocated where to get the maximum results for my account. Creating content including graphics, content and website data. Testing websites and apps End2End and using JIRA daily. Looking after multiple social media channels and creating social media reports based on monthly results across various social media channels. Increasing clients reach across social media by following and engaging. Timeline planning for social media campaigns. Research into the industry my client is in and build a stratigic social media plan for growth across multiple channels. Create project plans for the client outlining task durations. Show less

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  Publitek

  Aug 2021 - Mar 2022

  Senior account executive

  Working with multiple clients on their marketing and adverstising strategy. For example, Toshiba and Toshiba Storage, writing their social media posts and scheduling them each month.Creating schedules and getting the budget approved for each insertion and then booking them in with the publishers. Building relationships with clients and publishers across the Technology industry, such as B2B Media. Working on systems such as Flashtalking. Using LinkedIn, Twitter and Facebook to run PPC campaigns as well as the occasional Google search ads. Requested to provide feedback on fellow employees within the business for their PDR’s.Hitting deadlines with plenty of time to turn around the work and any amendments that may be required. Involved in schemes to make the company better as a whole, for example, Re-Generate, which involved coming up with ways to increase learning and development within Publitek. I presented to over 100 people the ideas of my team. Show less

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  Copy house

  Mar 2022 - Jan 2024

  Senior account manager

  Leading client services externally from August 2022. Project managing and account managing my clients.Working with a range of clients at different levels from CEOs & CMOs to marketing executives. Building client relationship and exceeding their expectations. Running meetings and workshops.Invoicing and billing each of my accounts.Upselling and promoting our services and working these into my clients plans. Managing a large number of accounts (25 on average) ranging in value.Working in New Business, creating proposals and identifying new clients and helping them establish their needs. Looking after the pipetime sheet and identifying new revenue streams. Show less

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  The content marketing association

  Aug 2023 - May 2024

  Judge
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  Paase | klaviyo elite master partner

  Jan 2024 - Mar 2025

  • Account Manager and Team Lead

    May 2024 - Mar 2025

  • Account Manager

    Jan 2024 - May 2024
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  Freelance

  Jan 2025 - now

  Strategic account manager