Miranda Gonzales

Experience

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  Compelling Therapy Services

  Dec 2017 - Oct 2020

  Certified Therapeutic Recreation Specialist (CTRS)

  -Planning, directing, and coordinating recreation-based treatment programs for adolescents and adults with developmental and or physical disabilities-Providing support to clients to accomplish activities of daily living and job training skills-Documenting and analyzing client’s progress-Evaluating interventions for effectiveness

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  Austin Clubhouse

  Feb 2020 - Feb 2021

  Community Engagement Specialist

  -Creating digital marketing graphics and disseminating information for organization on social media accounts-Supporting our non-profit fundraising initiatives by reaching out to potential donors and canvassing the surrounding neighborhood-Supporting administrative tasks, including assisting with daily data entry and onboarding new members-Equipping and empowering adults with mental health diagnoses to reach their goals and potential through judgement-free community and supportive programs-Managing the Kitchen & Wellness Unit budget Show less

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  Texas School for the Blind and Visually Impaired

  Feb 2021 - Feb 2022

  Teaching Assistant

  -Planning and implementing activities to consistently foster the education of students with visual impairment and/or intellectual disabilities ages 16-22 in a vocational programming setting-Performing any necessary record-keeping functions required, including daily shift notes, incident reports, and crisis intervention reports-Instructing student activities encompassing academic, daily living, leisure, and social skills based upon the programs developed by the teachers and team

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  The Other Ones Foundation

  Feb 2022 - Feb 2023

  Community Engagement Specialist

  -Facilitating meetings, events and activities with the residents of Esperanza Community-Establishing and nurturing strong relationships with partner organizations that serve the community.-Working collaboratively with collateral service providers in tracking partner outreach & correspondence-Designing & disseminating marketing materials advertising our Community Meetings & special events-Working to connect the community with requested programs, resources and services-Working closely with other Divisions of the organization to disseminate information Show less

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  Hadley

  Feb 2023 - now

  Member Experience Specialist

  -Researching local resources for people who are blind & visually impaired & disseminating information appropriately and clearly-Possessing an in-depth, comprehensive understanding of Hadley’s offerings to be able to problem solve and guide conversations with members-Fulfilling online order requests/ data entry in a timely and efficient manner-Maintaining database by entering new and updated member account information-Answering phone calls, live chats, and emails from Hadley members-Disseminating information by distributing informational flyers & marketing materials to our members-Logging and documenting all interactions in Salesforce-Troubleshooting and resolving technical issues for members using the Hadley website and Zoom Show less

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  FimiMALL

  Jul 2023 - Oct 2023

  UX Designer (Contract)

  In this role, I successfully completed a high fidelity prototype for FimiMALL's driver app. I collaborated with Michela Dennis, CEO & Co-Founder of FimiMALL, along with my mentor, Jinny Chung, and presented my final solution at the end of the 9 week program.

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  Fundr

  Oct 2023 - Jan 2024

  UX Designer (Contract)

  I completed a project-based learning experience via Harness Projects, learning UX design and working on a live UX Design brief for Fundr. In this role I successfully designed a high fidelity prototype for the Fundr SAAS platform. I collaborated with Lauren Washington, Co-Founder of Fundr, along with my mentor, Rebecca Walsh, and presented my final solution at the end of the 11 week program.

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  Courtroom5

  Jan 2024 - Mar 2024

  UX Researcher & Designer (Contract)

  In this role, I successfully completed a research analysis and high fidelity prototype solution for Courtroom5's platform. I collaborated with Sonja Ebron, Co-Founder & CEO of Courtroom5 along with my mentor and presented my final solution at the end of the 8 week program.