Fredy John

Experience

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  WNS

  Jan 2006 - Jan 2007

  CSE
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  Mphasis

  Jan 2007 - Jan 2009

  Training and Quality

  • Monitor cases that exercise all logic paths. Provide feedback to responsible agents, trainees.• Enhance the efficiency and effectiveness of the work environment. • Coordinate case execution. Document and disseminate & analyze test results and improve email iterations. • Use statistics for basis of conclusions. Plan systematic activities necessary to ensure system conforms to established technical requirements.• Take improvement plans to ensure products delivered meet performance requirements and adhere to standards and procedures.• Ensure the policy, procedures, and systematic actions are established to provide and maintain degree of confidence in data integrity and accuracy, which includes input, update, manipulation, and output. • Regular action plans performed and executed, to provide confidence that influence the quality of the product are working as expected individually and collectively. Show less

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  HP

  Jan 2009 - Apr 2015

  Program & Project Management Group
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  Dell Technologies

  Apr 2015 - now

  Project Manager