Oyeladun Aremu

Retail Marketing Unit(Advantium Banking Group) Assistant - Industrial Trainee (I.T)

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Nigeria

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Timeline
About me
Roadmap Operations Manager
Education
- Ladoke Akintola University of Technology
  -
  M.Tech Transport Management
- Lagos Business School, Pan-Atlantic University
  -
  Master of Business Administration - MBA
- Ladoke Akintola University of Technology
  -
  Bachelor of Technology - BTech Agricultural Economics and Extension Second Class Upper
Experience
- Guaranty Trust Bank plc (GTBank
  Jan 2007 - Aug 2007
  Retail Marketing Unit(Advantium Banking Group) Assistant - Industrial Trainee (I.T)
- Ecobank Nigeria (Formal Oceanic Bank)
  May 2009 - Feb 2010
  Customer Service Unit Officer (N.Y.S.C.)
- Leatherworld Ltd
  Dec 2010 - Jun 2011
  Marketing Officer / Customer Service Representative
- Wakanow
  Jun 2011 - Feb 2024
  - Senior Software Quality Assurance Engineer
    Jul 2019 - Feb 2024
  - Quality Assurance Supervisor, Operations
    Jul 2015 - Jul 2019
  - Quality Assurance Specialist
    Jul 2014 - Jul 2015
  - Customer Support Team Lead
    Dec 2013 - Jul 2014
  - Customer Support: Email Unit Specialist
    Mar 2012 - Dec 2013
  - Customer Care Representative (Live Chat Unit),
    Dec 2011 - Mar 2012
  - Customer Service Representative (Inbound Unit)
    Jun 2011 - Dec 2011
- Wakanow Group
  Aug 2023 - now
  Roadmap Operations Manager
Licenses & Certifications
- Amadeus PNR & Fare(AFNF)
  Amadeus Training Institute, Ikeja, Lagos
- Customer Service Training, Diploma in Customer Service, Diploma in Operations Management
  ALISON, Advance Learning Interactive Systems Online
- Executive Masters' Certificate, Project Management (Prince 2)
  Project People Limited, Lagos
- Coaching Skills for Leaders and Managers
  LinkedIn
  Feb 2019
  View certificate
- Writing Customer Service Emails
  LinkedIn
  Jun 2018
  View certificate
- Amadeus Information System (AIF)
  Amadeus
  Jul 2012
- Amadeus Fare (AFNF)
  Amadeus
  Dec 2011
- Amadeus Electronic Ticketing
  Amadeus
  Mar 2012
- Leading Yourself
  LinkedIn
  Feb 2019
  View certificate
- Amadeus GDS
  Amadeus
  Sept 2011
Honors & Awards
- Awarded to Oyeladun Aremu
  Customer Care Representative with the best mail Wakanow.com Limited Feb 2013
- Awarded to Oyeladun Aremu
  Rising Star Award Wakanow.com Limited Dec 2011