Anuj Mahajan

Experience

• 

  Pujya Kumar Singh & Associates

  Jul 2010 - Jun 2011

  Legal Practitioner

  Helping my senior in case research on matters before the High Court and assisting him in drafting and filing cases before the High Court and District Courts.

• 

  HCL Technologies (Pvt.) Ltd

  Oct 2011 - May 2018

  Provided litigation support to US organizations by analyzing lawsuit types and applying e-discovery tools to process and share relevant information for legal proceedings.Conducted weekly defect and performance analysis, implementing action plans using quality tools.Encouraged continuous improvement through Kaizens and motivated team contributions.Performed RAG analysis to manage attrition and foster a positive work environment to reduce absenteeism.Maintained group dynamics, floor adherence, and team discipline.Monitored transactions, ensured team quality, and conducted daily feedback sessions.Prepared SLA dashboards, Table F, and production reports for the Quality Team and client.Ensured R&R program effectiveness and transparency in appraisals.Served as a process trainer for new hires. Show less Lead a team of 10-12 associates.Assist managers in achieving agreed SLAs.Perform weekly defect and performance variation analysis, implementing action plans to address gaps.Monitor transactions, conduct quality checks, and hold daily feedback sessions.Develop and update Excel Macros using VBA as needed.Prepare and share SLA dashboards, Table F, and daily production reports with the Quality Team and client.Serve as a process trainer, conducting training for new hires. Show less

  • Legal Counsel

    Dec 2017 - May 2018

  • Senior Team Lead

    Jul 2014 - Nov 2017

  • Team Lead

    Apr 2013 - Jun 2014

  • Subject Matter Expert

    Aug 2012 - Mar 2013

  • Legal Analyst

    Oct 2011 - Jul 2012
• 

  Wolters Kluwer India

  Jun 2018 - now

  Ensure efficient and cost-effective operations.Participate in discussions with internal stakeholders, external counsel, and advisors throughout the contracting process.Review SOWs to define project requirements, performance, and design expectations.Manage staffing by recruiting, selecting, orienting, and training employees.Convert POCs into revenue-generating projects.Perform RAG analysis to manage attrition.Collaborate with the DEV team to implement machine-assisted tools for faster, error-free work. Show less Verified compliance with legal billing guidelines for invoices submitted by law firms and vendors.Approved, adjusted, or appealed invoices based on compliance, reviewing and processing accordingly.Ensured accuracy of UTBMS task codes (Fee, Activity, Expense) on invoice line items.Focused on reducing legal spending, ensuring compliance, meeting quality standards, and exceeding client expectations.Analyzed and streamlined legal service agreements to enhance operational tools and exceed customer expectations.Provided feedback to the Dev teams to improve machine learning functionality and accuracy. Show less Ensured accuracy across all aspects of the Service of Process (SOP) supply chain.Served as the central hub for managing and resolving document queries.Maintained overall quality of customer outputs and global SOP tracking and reconciliation.Monitored SOP data, reviewed quality, and managed distribution to processing teams.Resolved queries to facilitate the completion of pending tasks.Oversaw the completion or rejection of SOP, focusing on customer satisfaction and quality excellence. Show less

  • Fulfillment Manager

    Jun 2020 - now

  • Senior Fulfillment Associate

    Dec 2018 - May 2020

  • Compliance Specialist

    Jun 2018 - Nov 2018