Jerrylou Castro

Experience

• 

  Jollibee Foods Corporation

  Apr 2008 - Aug 2008

  Service crew
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  LUSH Fresh Handmade Cosmetics - MENA

  Nov 2015 - Jun 2019

  SupervisorLUSH Fresh Handmade Cosmetics － Ajman, UAE• Educate customers on our brand ethics & values, an expert brand and product knowledge.• Handling complaints received from customers include walk in and telephone calls to resolve major issues.• Lead by example and having a good level of shop floor awareness to provide 5 star customer experience• Completing the delegated tasks given by the management team to ensure the smooth running of the store.• Five star Lush Ambassador• Ability to train and develop a staff• Support the store manager and cover the role in case of absence – Drove the sales and business drivers.• Create motivating and relevant daily focuses with business drivers and behaviors. Show less

  • Supervisor

    Nov 2017 - Jun 2019

  • Sales Associate

    Nov 2015 - Nov 2017
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  SAMPURE MINERALS MIDDLE EAST

  Sept 2019 - Dec 2019

  Beauty Advisor

  • Helping customer find the products that meet their needs • Identifies skin types and skin conditions and knows the best product for each one. • Operates a cash register,credit card machine and computer. • Apply Makeup in a professional manner • Meet and maximize sales targets and established goals. • Ensure proper presentation of products on shelves.

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  Jumbo Force (Jumbo Manpower Services LLC)

  Mar 2020 - now

  Sales Expert
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  Dyson

  Mar 2020 - now

  Events Field/Sales Representative

  • Greet customers in a welcome manner• Upselling• Demonstrate products and provide efficient knowledge.• Achieve sales targets and outcomes within schedule• Maintain positive business relationship.• Extend customer service by resolving refunds and return.