Justin Gonda

Experience

• 

  Arby's

  Nov 2013 - Aug 2015

  Sales Team Member
• 

  US Army

  Sept 2017 - Apr 2020

  • Spent over 2,000 emergency response hours throughout the Hawaiian Isles in support of local property, civilian and military personnel, and crucial equipment which improved the working relationship between the Department of Defense and State agencies.• Demonstrated unwavering diligence of maintaining the company's equipment valued at $1.4 million, which directly ensured around-the-clock availability for any potential emergency.• Partnered with foreign government agencies to coordinate the protection of valuable assets and personnel, helping maintain healthy diplomatic relations.• Collaborated with Secret Service to ensure the safety and wellbeing of key political members allowing for the continuation of government operations.• Confident with complex, classified and containerized operating systems which employed life-saving tools, impacting crucial decision-making which enabled team success. Show less • Properly managed all hazardous material spills that occurred in or around assigned territory to mitigate any potential environmental fines that could reach up to $250,000 per day.• Achieved Excellent ratings on all Quarterly inspections resulting in all "excellent" passing scores for the 74th Ordnance Company.• Wrote and published the company standard operating procedure (SOP) that outlined all aspects of this program to comply with all state and federal regulations. • Administered quarterly training resulting in an accident-free work environment while under personal management. • Communicated with staff and leaders in the company to ensure all hazardous materials were ordered and maintained for any immediate and future projects per regulation. Show less

  • Explosive Ordnance Disposal Team Specialist

    Oct 2015 - Apr 2020

  • Environmental Compliance Manager

    Sept 2018 - Jan 2020

  • Sanitation Supervisor

    Apr 2018 - Jan 2020

  • Hazardous Material Transportation Coordinator

    Sept 2017 - Jan 2020
• 

  Microsoft

  Jan 2020 - May 2020

  Student

  Microsoft Software and Systems Academy is an advanced 19-week technical training course developed by Microsoft. The program leverages college accredited courses and the goal of preparing transitioning service members for technical opportunities at Microsoft and their Enterprise Partners. The Program Focuses on:• Configured VM and Hyper-V environments, storage and networking.• Deployed and managed Windows containers and image deployment.• Implemented failover clustering and Network Load balancing.• Developed Server and Cloud Infrastructures.• Installed and configured Windows Server 2016.• Configured and troubleshot IPAM, DHCP, and DNS.• Maintained Active Directory Services (Group Policy).• Learned to design and implement an Advanced Server Infrastructure.• Implemented Microsoft Azure Infrastructure Solutions. Show less

• 

  Solutions By Design II, LLC

  Nov 2020 - May 2024

  • Monitored over a hundred high-profile video conferences providing white-glove service to all customers and helping troubleshoot any connection issues.• Implemented Kibana visualizations and automated reporting for senior management reducing manual input and increasing overall product usage visibility. • Managed various server platforms to include Cisco Meeting Servers, Cisco Expressway Series, virtualized Windows Server 2016 nodes hosting critical service applications, maintaining application uptime.• Identified and remedied a misconfiguration pertaining to the Expressway server causing clients to have serious connectivity issues through our web application, directly increasing the consumer's product satisfaction.• Researched and submitted various high-level network diagrams documenting the infrastructure to include ports/protocols/services allowing for more effective new-hire training and troubleshooting reference.• Maintained valid TLS certificates on all our video telecommunications endpoints and servers, increasing network validity and security and reducing product downtime.• Submitted several Ports, Protocols, and Service Management applications that outlined all of our server communications with foreign devices within the DLA network, reducing the possibility of a cyber-security-related audit infraction.• Created consumer application guides outlining self-service troubleshooting tips reducing the number of call requests for the service operations department.• Utilized network monitoring tools like Wireshark, Netscout nGenius One, and Cisco proprietary tracing tools to diagnose various issues related to the web applications or server connections. Show less

  • Cyber Security Analyst

    Oct 2021 - May 2024

  • Video Telecommunications Engineer

    Nov 2020 - Nov 2021
• 

  ZEN STRATEGICS LLC

  Apr 2024 - now

  SOC Technical Projects Manager