Irda Vladi

Experience

• 

  Bar/Bagno Luca&Eden

  May 2015 - Aug 2015

  Bartender/Cook
• 

  Assoform Rimini Forlì-Cesena

  Oct 2016 - Dec 2016

  Recruiter

  - CV screening; Job interviews; Meetings with Customers- Copywriter for Unimpiego Rimini blog by creating original content - Web Marketing e Social Media Marketing: I created and managed an Instagram page

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  Randstad Italia

  Jun 2017 - Feb 2021

  B2b sales: Interpreting customer's requirements and presenting them with a solution.Promoting different service from temporary Staffing to permanent placements ortraining and more. Recruiting: creating job posting, screening activity, job interviews analyzing soft and hard skills,front office, assessments when needed.Administrative activity: doing contracts, accident and diseases management, ANF, archive,organizing training courses (eg: General Security, OTJ, specific courses needed by clients..) Show less

  • Recruiter Technologies

    Mar 2020 - Feb 2021

  • Account Manager

    Jun 2017 - Mar 2020
• 

  Global Voices Ltd

  May 2021 - Aug 2021

  Account Manager Italy

  Translation and Interpretation services.Client Management with calls, meetings, and follow-ups using Netsuite and other specific software.Analysis of customers' needs followed by customized quotes.

• 

  JPMorgan Chase & Co.

  Sept 2021 - now

  Customer Success for JPMC LLM Suite:- Led client onboarding to the platform, ensuring a seamless transition through personalized training and clear communication. - Streamlined support processes to improve troubleshooting efficiency and reduce resolution times. - Proactively identified and addressed customer issues, fostering satisfaction and retention. Conversational AI Product Owner:- Defined and prioritized the product backlog, ensuring alignment with business objectives and delivering maximum value to customers. - Acted as a bridge between stakeholders and development teams, gathering requirements, refining features, and providing regular updates. - Led the execution of the product roadmap, incorporating feedback and ensuring that delivered solutions met user needs and strategic goals. Show less Business Operations and Development- Oversee 100+ ML project timelines, streamline workflows, and coordinate resources to optimize productivity, ensuring alignment with business goals and regulatory compliance. - Manage key processes such as visa workflows, onboarding/offboarding, and training programs for 200+ team members, improving retention and performance metrics. - Lead strategic initiatives, monitor budgets, and foster partnerships through university outreach and industry collaborations, driving operational efficiency and talent pipeline growth. Show less - Manage the end-to-end recruiting process- Evaluate, interview and present qualified candidates tohiring managers-Educate candidates on the career growth potential,benefits, compensation philosophy, and many advantagesof employment, selling both the firm and the opportunityFocus on London market. Focus on Software Developers with different technical skillset. Java Dev with different Frameworks knowledge like Cassandra or Dynamo , Python, AI/ML, KDB, JVM, Scala, Testing and more on Show less

  • Analytics Solutions Vice President

    Jan 2024 - now

  • Analytics Solutions Sr Associate

    Feb 2022 - Jan 2024

  • Technical Recruiter

    Sept 2021 - Feb 2022