Kh. Ebadish Salahin.

Experience

• 

  PI Technologies Ltd

  Jan 2014 - Jan 2015

  Associate Engineer

  - GP IBS Indoor Log collection & Data Test.- Log collection for Coverage and Quality.- Check Handover, Spillage and Ping test.- Configure Tools & Mobile Connectivity with Software; Import Cell file.- Performance Check and parameter check.

• 

  Creative IT Limited

  Jan 2015 - Jan 2016

  Junior System Administrator

  - Maintaining all type of LAN network.- Keep an up to date document on inventory of all IT hardware & software system and Report to superior.-Troubleshoot and solve problems for Hardware Desktop, Laptop, notebooks, printer with PC Assembling.- Research, plan, install, maintain and upgrade hardware and software interfaces with operating systems.- Managing all communications with the Internet Service Providers and also IT vendors

• 

  New Generation Telecom Limited | An Interconnection Exchance

  Jan 2016 - Jan 2019

  System Engineer

  -Coordinate with Vendors, IGW, ANS Operators and Service Providers for implementation & operational issues.-Regular Monitoring and Analyzing Fault. (Major, Minor, Warning alarms through Nokia Siemens Network device).-Regular Monitoring and Analyzing KPI (CER, ASR, CCR).- Update Concern Unit internally about KPI Degradation by mail and call.-Traffic routing and modification.- Prepare management report regular basis and also requirement basis.

• 

  Ding

  Oct 2019 - now

  - Manage and maintain day to day IT requirements for the whole enterprise- Support all key areas of business including level 1/2 business/user requests, End User Devices, Physical and Virtual Servers, telephony systems, monitoring systems, and corporate enterprise systems.- Support all aspects of user identity management including Active Directory, Microsoft Entra ID, SSO, AWS IAM, GCP IAM, cloud-based systems access etc.- Implement security best practices and respond to activeDesign, implement, and maintain the cloud and on-premises infrastructure for Ding, ensuring high availability, performance, and scalability.- Define and document support procedures for the NOC team- Monitor and troubleshoot the systems and networks, resolving issues and incidents in a timely manner.- Manage the backup and recovery processes, ensuring data integrity andConfigure and administer the Microsoft 365 suite, providing support and guidance to the users and ensuring compliance with the company policies.- Automate and optimize the system administration tasks, using scripting and automation tools.- Research and evaluate new technologies and solutions, providing recommendations and feedback to the management.- Document and update the system architecture, configuration, andImplement and maintain industry standards such as ISO27001 and PCI. Show less - Work as a Part of a 24/7 Noc Monitoring team , Providing support to both our internal stakeholders and partners- Operator Outage Handling and Escalating. - Security HQ (SOC) Portal Monitoring - Initial Troubleshoot Issues related to aspects our systems - From website ,server,Network and Database.- Identifies Situations , where escalations to our level 2 support team is required - Monitor Multiple Alert and Monitoring tools ( Nagios, Zabbix, Datadog) to identify possible system Issues- Managing and supporting Network infrastructures and VPN.- Handling and managing ITIL Framework - Reporting. Show less

  • L1 Core System Engineer

    Aug 2024 - now

  • System Administrator

    Dec 2022 - Jul 2024

  • Network Operations Center Engineer

    Oct 2019 - Dec 2022