Vikrant Kashid

Experience

• 

  Vodafone

  Mar 2008 - Mar 2011

   Overall responsibility for activities at a Vodafone store spanning customer service, store-level sales and revenue targets across all products (voice – postpaid/ prepaid, data etc.)  Achieve sales target for all products (Voice-Postpaid/ prepaid, data, VAS, handsets etc.) at a Vodafone store  Deliver revenue targets for the store  Increase revenue per footfall by aiding customers’purchase decisions  Achieve profitability (Return on investment) targets for the store  Manage churn and achieve customer satisfaction for walk-in customers Show less

  • Store Executive

    Mar 2008 - Mar 2011

  • Marketing Executive

    Mar 2008 - Mar 2011
• 

  EClerx

  Mar 2011 - Oct 2022

  eClerx Services Ltd Designation: Senior Analyst. (From 22nd March 2011)The profile involves managing operations for a US based technology corporation giant.The role includes the following responsibilities: Leading two teams simultaneously• EMEA CSB Marcom Project Management Support• EMEA GOPO Store – Translation Team

  • Senior Analyst

    Mar 2011 - Oct 2022

  • Senior Analyst

    Mar 2011 - Oct 2022
• 

  Accenture in India

  Oct 2022 - now

  Transactional Analyst