
Aram Karabekyan
Senior Specialist for Mobile Customer Service

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About me
Expert Sales Advisor | Sales and Leadership Training
Education

University after "Grigor Zohrap"
1995 - 2000Bachelor's degree Journalistic
Experience

ArmenTel" JV CJSC
Jan 1994 - Jan 2004Senior Specialist for Mobile Customer Service- Provide high level service for mobile phone customers - Issue solvation- Sales of mobile SIM cards

Coca-Cola Hellenic Armenia
Oct 2004 - Nov 2014- RED (Right Execution Daily) Project team management - Preparation steps coordination and follow up for RED project Go-Live- Communication with SAP W2 consultants for issue resolution and transition to RED automated process- External auditor agency tender process coordination and training conduction - Master Data preparation for transition- Training materials localization- Testing of functionalities work and issues solvation- Training conduction for Sales staff , simulation and go-live - Training programs conduction for sales and non sales staff of company- Coaching session performance- Coaching process coordination and report preparation- Sales force development projects proposal and implementation using best practisesI am certified trainer for 6 training programs:- Basic Sales Skills- SPIN- Channel Activation- PITA Model- Situational Leadership- Coaching - Pre-sales execution- Relationship development- Company product sales points activation
Sales Trainer , RED Project Leader
Mar 2013 - Nov 2014Key User for Field Sales and Integrated Order Management (SAP project deployment)
Sept 2011 - Mar 2013Sales Trainer
Apr 2007 - Sept 2011Market Developer
Oct 2004 - Apr 2007

"Ararat Group" LLC
Nov 2014 - Jul 2015Regional Sales ManagerI've initiated the commercialization of our newly produced water in the Yerevan market. Successfully negotiated with all major supermarket chains to showcase our product. Additionally, I've assembled a dedicated team for sales and distribution.

"Convect" CJSC
Oct 2015 - Nov 2015Sales Team LeaderSetting sales targets, providing training and support to team members, and developing strategies to achieve sales goals.

ARGE BUSINESS LLC , Official distributor of Procter & Gamble Company
Nov 2015 - Sept 2017Sales Training & Commercial Marketing ManagerThe role of a Sales Training & Commercial Marketing Manager is pivotal in any organization that aims to enhance its market presence and boost sales performance. This position involves designing and implementing comprehensive training programs for sales personnel, ensuring they are well-versed in product knowledge, sales techniques, and customer service excellence. Additionally, the manager oversees the development and execution of strategic marketing plans that align with business goals, fostering an environment of continuous improvement and innovation within the sales team. Show less

Immersive Technologies
Sept 2017 - Apr 2018Embedded TrainerConducting training sessions for mine heavy machines operators. During training we are using heavy machines simulators, which helps to develop skills of operators & reduce loses during mine operation.

Lydian Armenia
Jun 2018 - Dec 2018Training CoordinatorPreparing and scheduling training sessions for gold recovery process plant operators and supervisors. Conducting training sessions as well. Coordinating training materials translation process following up translators work and setting tasks for them.

Ardshinbank CJSC
Mar 2019 - Jul 2019Training & Development CoordinatorConducted training needs assessments to identify skill gaps within teams.Collaborated with stakeholders to create targeted learning solutions.Worked closely with department heads, managers, and executives to align training initiatives with organizational goals.

Immersive Technologies
Jul 2019 - Oct 2024Embedded TrainerConducting training sessions for mine heavy machines operators is a critical component in ensuring safety and efficiency. During these sessions, we utilize advanced equipment simulators. These simulators are instrumental in honing the skills of operators, allowing for a realistic and immersive training experience. As a result, we can significantly reduce losses during mine operations by preparing our operators to handle real-world scenarios effectively.

Stamina sales outsourcing company
Oct 2021 - nowExpert, Sales AdvisorConducting sales and leadership training programs for different companies stuff and individuals.

Zangezur Copper Molybdenum Combine / ZCMC
Oct 2024 - nowLicensed Training and Certification Control OfficerTraining conduction, assessment and certification of company employees.
Licenses & Certifications
- View certificate

Body Language for Leaders
LinkedInSept 2021 - View certificate

Coaching Skills for Leaders and Managers
LinkedInFeb 2022 - View certificate

Scrum: The Basics
LinkedInOct 2021 - View certificate

B2B Sales Foundations
LinkedInDec 2023
Languages
- enEnglish
- ruRussian
- arArmenian
- spSpanish
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