Adil Majeed

Experience

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  Bankers Cooperative Housing Society Private Limited Lahore

  May 2006 - Apr 2007

  Marketing Manager

  •Develop and execute marketing programs to promote the company's brand.•Enforce brand marketing guidelines in trademarks, logos, and publications.•Drive profitable sales, brand growth and loyalty for a number of business areas.•Analyze and support both category and cluster marketing plans to align with brand strategy and achieve annual operating plan goals.•Ensure brand communication for areas of responsibility are consistent with the company and brand positioning.•Provide design and direction for collateral, web, product packaging, and other visual communications media for the company.•Develop and implement media planning, buying, and innovation strategies.•Provide design and direction for collateral, web, product packaging, and other visual communications media for the company.•Identify media outlets for press releases and promotions.•Assists with the development, writing, and communication of Marketing plans, promotional recaps, creative briefs, project recommendations, and presentations.•Analyzes Marketing and competitive data and consolidates findings to support local and national Marketing strategy development.•Demonstrated success supervising and maintaining Marketing plans, programs, and initiatives that are strategic assets to the business and all clients. Show less

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  Mobilink

  Apr 2007 - Feb 2010

  Associate 2

  •All network related complaints are being dealt•Whenever a complaint is received, testing is done after checking all the parameter’s •Complaints are escalated to OMT in case of missing parameters like outgoing incoming Calls or SMS•Issues are escalated to Technical teams if parameters are successfully assigned •Escalate concerns regarding QOS (quality of service) call drop ,signals, echo, cross talk to concerned technical teams after necessary testing.•Reconciliation reports of the daily processed tasks by OMT•Reconciliation of subscriber base for Billing System, CRM & switch•Change of SIM, restoration and Blocking activities on day to day basis•All VAS activation of clients •Complete maximum activities and strictly adherence to KPI’s•HLR manual entries of change of SIM and max related•Entertaining all the emails requests for external/internal clients•CAM helpline and other help line requests•Support front end if customer came and some issue need to be sorted on priority•All fail command activities should be process with in TAT.•Eliminated the flow of fraudulent callers and SMS nationwide, and applied procedures to lessen such complaints. Show less

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  Mobilink

  Sept 2010 - May 2013

  Associate 1

  •Managing a portfolio of Corporate accounts.•Using an existing network of industry contacts to generate new business•Maintaining and expanding relationships with existing clients by offering different packages•Achieving targets by acquiring clients and offering incentives for their retentions•Manage ad-hoc queries and enquiries generated by account portfolio•Liaise with internal departments to ensure rate requests are followed up and required•Develop new relationships with new clients be their agents or direct consumers•Planning sales and business development opportunities•Meeting and growing revenue goals for assigned accounts Show less

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  The Coca-Cola Company

  Aug 2013 - Jan 2016

  IT HelpDesk Specialist

  •Accept technical support calls to the I.T. Department and log them and resolve issues.•Forward technical support issues that cannot be addressed by the Help Desk toThe appropriate technician.•Troubleshoot and resolve end-user hardware, operating system, and software relatedProblems.•Troubleshoot and resolve basic network and server access problems for end-users.•Troubleshoot and resolve issues with WAN, VLAN, firewall, VPN, etc. systems.•Troubleshoot and resolve issues with voice communications (i.e., PBX telephone)And voice mail systems.•Prepare reports, distribute departmental inter-office correspondence, file, and provide general assistance to I.T. department personnel as directed by the Department Manager and/or the Non-Business and Project Execution SystemsSupervisor.•Participation in the I.T. Extended Support Program. Show less

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  Ufone

  Feb 2016 - now

  Corporate Accounts Manager

  • Account management while concentrating on target achievement of sales, revenue, churn prevention and timely collection.• Ensuring cross departmental coordination for timely resolution.• Ensure preparation of daily reports and visits• Targeting new segments and offering effective corporate solutions i.e. PABX, Handset, SIM’s, Corporate SMS and calls etc.• To ensure achievement of monthly assigned targets, managing customer portfolio and increase penetration of business products• Render personalized services for retention and timely collection.• To maintain a healthy pipeline for future prospecting.• Remain proactive /vigilant for competitors offered products and VAS information shared with respective line.• Timely signing of business contracts as per approval note and maintain accurate customer documentation.• Extending complete required services (Churn management, receivable, portfolio management etc.) to the new account till the time of handover to relevant CRM• Daily visits to new/existing accounts to maintain healthy relationship with customers for churn prevention and nee acquisition. Show less

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  Blink Capital Management

  Nov 2018 - now

  Business Development Manager