Roman Burak

Experience

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  PUMB

  Nov 2007 - Oct 2016

  Head of Small Corporate Clients Department

  - Progressed from Specialist to Head of Small Corporate Clients Department- Led a high-performing team to manage over 100 corporate credit projects, including restructuring.- Exceeded annual sales and operational KPIs through effective leadership and strategic planning.- Negotiated and secured high-value deals, driving revenue growth and expanding the client base.- Conducted detailed risk analysis and financial evaluations for corporate clients.- Awarded ‘Best Bank Employee’ twice (Q2 2013, Q1 2014) for outstanding achievements. Show less

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  Namecheap, Inc

  Dec 2016 - Aug 2022

  - Gathered, defined, and implemented business and functional software requirements to improve product offerings and internal processes.- Conducted market research to identify business opportunities and develop actionable insights, contributing to strategic decision-making.- Modeled and optimized business processes using BPMN and UML, improving efficiency and reducing operational bottlenecks.- Collaborated with cross-functional teams (development, marketing, testing and support) to ensure alignment on project goals and deliverables, managing product backlogs and sprint planning.- Achieved the ‘Best Progress’ award in 2020 for significant contributions to business growth and process optimization. Show less

  • Business Analyst

    Sept 2019 - Aug 2022

  • Customer Service Representative

    Dec 2016 - Aug 2019
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  The Hackathon Company

  Jun 2023 - now

  Project Manager

  - Spearheading client-facing project management activities, ensuring successful projectdelivery- Conducting consultations and tailored solutions to meet client-specific needs,boosting satisfaction.- Collaborating across teams to streamline operations and enhance customerengagement- Managed the organization of one of the biggest 2024 hackathons in Germany -Hackfestival (https://hackfestival.de/)