Arvind Agarwal

Experience

• 

  Modi Xerox Ltd

  May 1998 - May 1999

  Management Trainee

  Looking after the territory given in Kolkata.Selling photocopiers faxes through dealer network.Cultivated relationships with dealer base in the Photocopier industry, in order to salvage accounts that had previously been languishing.organizing road shows, exhibitions and market survey etcMinimum orders lost to competition in the territory.

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  Pagepoint Services India Limited (HFCL Group)

  Jun 1999 - Dec 2003

  Area Manager

  Looking after the whole Kolkata area from the starting of operations in Kolkata of this organization.Taking care of the dealers Appointments, Telesales Executive, Customer Care Executives.Achieving the Sales and Revenue Targets and the Branch Profits for the Every Monthly Basis.Analyzing of Market Effectiveness and the Branch Development.Giving Training to Sales Personnel, Dealers, on Sales Related ActivitiesSales and Collections Plans on the Monthly Basis.Monitoring the Direct and Indirect Sales.Market Development Activities like attending seminars, fairs etcSales Promotions and schemes launching locallyMaking Reports on Management Requirement and giving presentation quarterly too. Show less

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  Tata Tele Business Services

  Jan 2004 - Feb 2012

  Zonal Business Manager

  In this company I have got three Promotions from Sr.executive to Senior Manager during 2004 to 2012.Responsible for Zonal Business Operations in Postpaid, Prepaid Mobile Handsets and Photon with P&L responsibility in direct and indirect channels.Sales / Marketing Managed the Zonal business for Postpaid, Prepaid, and Handset in sales and service with P&L responsibility.Devising sales targets within the team & zone.Enhancing existing sub base and Revenue in Prepaid and Postpaid and device Business.Conduct training programs & attend seminars to disseminate the industry information.Analyze & review the market response/ requirements and communicating the same to the product and marketing teams for coming up new schemes and applications.Conduct competitor analysis by keeping abreast of market trends and competitor moves to achieve market share metrics.Taking care and maintaining the RMS and CMS in the zone as per given targets.Channel Management Identifying and networking with reliable distributors, DSA and DST resulting in deeper market penetration and wider market reach.Evaluating performance & monitoring their sales and marketing activities. Handling effective logistic operations & smooth distribution of products to different category outlets.Taking care of UAO, URO and UHO of the zones for the best utilization of the BTS.Service Support/CRMManage customer service operations for rendering and achieving quality services for Devices like Mobile and Photon.Responsible for resolving customer complaints on performance bottlenecks.Provide value added customer services by attending customer queries and issues.Monitor the post service activities like follow up with the customers.Key Account Management and Franchisee Development.Effectively managed the Tata Docomo Branded Retail Store with P&L of the stores.Market Promos and Brand VisibilityConducted BTL events, local level sales promotional activities..Ensure brand visibility both on shop and in shop. Show less

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  Birla Tyres Ltd. ( Birla Group of Company)

  Feb 2012 - Jul 2014

  Deputy General Manager ( Sales & Distribution)

  Driving the North, south and east India zones to build & maintain high performance Sales & Distribution organization & effectively achieve business objectives and also formulate strategies for growth and expansion of the regions through business planning & development for sales and service team.Develop a business plan and sales strategy for the market that ensures attainment of company’s sales goals and profitability.Prepare action plans along with the Zonal Heads and Regional teams for effectively managing relationships and driving development of the Top Dealers in the country.Creating and implementing effective direct sales strategies and launch the program Fleet Management in all India.Identifies and initiates development of action plans to penetrate new markets.Participates in development and implementation of marketing plans as needed.Building a High performance Sales & Service Team.Implement strategy and drive the same throughout the organization.Defining Sales Targets & KPIs for the Zones.Proactively identify changes within & outside the organization, delivery systems, and competitive pressures to develop and modify strategies and tactics accordingly.Define & drive initiatives for leveraging our business opportunity and keeping company philosophy alive.Partner with Zonal Sales Head in the development of key dealers relationship management.In Coordination with marketing and Zonal Sales Head: review price changes, new product introduction, inventory and sales force program and BTL activities.Drive business strategies for strengthening the Leadership base.Review monthly, quarterly and annual sales forecasts.Defining SOPs for key business processes.Tracking performance of the Top SA & dealers in the country.Leadership development & bench preparation.Mapping area and penetrating market to potential.Team development and capability building. Show less

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  Rohan Gloves Mfg Pvt Ltd (Export Co.)

  Oct 2014 - Jun 2016

  General Manager

  Responsible for generating and enhancing the sales of the Industrial PPE products in other countries. Make sure that the products are made available in the international markets by analyzing the trends of the customers and developing sales plans and strategies to meet their needs. Identify new business opportunities by tapping the potential customers from different countries.To plan, design, develop and implement different sales activities by researching the customer's needs and requirements.To make sure that the existing clients are retained and maintained while developing the new customers.To ensure that the all the sales and marketing activities are carried out within the agreed budgets, volume, sales, and within the given time scales.Taking care of production, sampling, and quality testing.To take initiative and efforts to develop constructive and effective solutions to any issues that slow down or hamper the export procedures and activities.To constantly review performance and monitor the work, so that relevant information can be provided to the management.Attend the meetings with other companies to negotiate, so that assists in the overall growth and development of the organization.Carry out market research, conduct surveys and study the competitors and their marketing and sales strategies.Make new plan that will help the organization to race ahead in the competition by prioritizing the target countries.Actively participate in the training session to improvise the knowledge and skills.Attend the trade shows and exhibitions for awareness of the products in international markets.Work on to improve the product based information received from the customers.Train and monitor the sales team and create awareness about the products in the target countries by conducting advertising and marketing campaigns.Coordinate and fix the issues with all the departments to have smooth operations Show less

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  Karuna Greentech Pvt Ltd ( Nordusk Led Lighting )

  Jul 2016 - Mar 2018

  State Head

  Responsible for the LED LIGHTING Sales and distribution business in west Bengal State as P&L in chargeLooking after the State business as P&L in chargeSetting up the sales and distribution in the statePreparation of the launch of the company and the products in the marketRecruiting Team and setting up the Distribution in the stateFormalizing business plan budgets and launch strategiesIdentifying and setting reliable channel partners for the Led Lighting businessSetting up distribution parameters for the stateTeam Size is 38 Sales Officer and 7 ASM Show less

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  Havells India Ltd

  Apr 2018 - now

  Looking after West Bengal,Sikkim as Business Head in Fast Moving Electrical Goods (FMEG) company.Responsible for Electrical products like Wire/Modular Switches/Switchgear/Fan/Water Heater as Business head in west Bengal & SikkimManaging the business with overall responsibility in the region of the productsPreparing monthly/quarterly/yearly budget for every product category zone wiseDevising the KPI and sales targets with the team & zone and achieving them in a given time frameMonitoring and evaluating for enhancing every category/zone product sale weekly with the teamWorking closely with the team hand to hand for enhancing business zone wiseIdentify and develop new streams for revenue growth and maintaining relationships with the channel partnersAnalyze & review the market and advice the company accordingly for product/pricing/StrategyConduct competitor analysis by keeping abreast of market trends and competitor moves to achieve market share metricsNetworking with reliable channel partners for resulting in deeper market penetration and wider market reachHandling effectively logistic operations & smooth distribution of products to different category channelsProvide direction to the teams to execute and achieve the budgets zone wise in every category and parameterHandling the B2B and B2C channels effectively with in the region to have repeated salesTaking care and monitoring of all the commercial payables current and ageing channel wise as per budgetMonitoring stock, supply level & coordinating with SCM product and zone wiseConducting seminars and trainings of indirect and direct channel partners and teamsArranging BTL events, local level sales promotional activities as a part of brand building and market developmentEnsure brand visibility on and in shop and also hunting for brand exclusive showrooms to have maximum market shareSteering key business meeting with top cross functional committee member of the team Show less

  • Deputy General Manager

    Apr 2023 - now

  • Asst. General Manager

    Apr 2018 - Apr 2023