Tre Superville

Experience

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  The Vitamin Shoppe

  Feb 2022 - Aug 2023

  Retail Sales Manager

  Consistently delivered exceptional customer service by proactively addressing customer needs and providing personalized product recommendations• Supervised a team of employees by acting as the active manager on duty• Managed JDA system to keep track of new shipments and inventory• Met 100% of sales quota everyday• Created and updated Excel spreadsheets to accurately implement and analyze sales data.

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  Blackstone

  Aug 2023 - Jan 2024

  Intern

  Provided on-site tech support for floor teams and walk-up counters, resolving issues promptly to maintain productivity.• Deployed company phones and set up MFA/MDM, enhancing security and user efficiency.• Assisted in telecom upgrades, ensuring smooth transitions and improved communication systems.• Managed and audited technology inventory using Excel and ServiceNow, streamlining processes and ensuring accurate tracking.• Provisioned laptops and managed loaner devices, ensuring staff had the necessary tools to perform their roles effectively.• Retrieved and securely managed equipment from departing employees, safeguarding company assets.• Optimized A/V performance, ensuring seamless operations• Hardware Asset Management: Managed asset tagging and inventory in ServiceNow, maintained stockroom, replaced and installed technology, triaged urgent hardware issues, processed RMAs, and provided post-move support and workstation QA. Show less