Ray Martinez

Experience

• 

  Circuit City

  Oct 1998 - Mar 2002

  Sales Associate

  Responsible for sales & marketing of computer equipment & peripherals while providing hardware & software configuration support and installations, to residential & commercial customers.

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  Carl Sandburg College

  Mar 2002 - Jan 2012

  Provided setup and maintenance of a Cisco switched network and classroom computers utilizing Clonezilla and other imaging solutions. Administered multiple server setups & configurations that included MS SQL & MySQL, Windows, Exchange, NT4.0, Novell, Linux WebCT, Blackboard, and Moodle LMS. Developed informational digital materials and curriculum for teaching IT courses, facilitating online classes, & marketing materials. Conducted on-going software & hardware support on-site and virtually as needed.Coordinated server, data & network security scanning using Nessus, Sophos Enterprise Antivirus & Data Control. Managed updates for VMware Server Cluster Windows, WSUS, data backup, and disaster recovery using Symantec Backup Exec. Conducted weekly audits for the CIO to review in accordance with federal and state laws.• Served as a part-time adjunct faculty member for six years incorporating Moodle & Skype to interact with students and design curriculums. Courses included Computer Information Systems (CIS) that covered basic entry-level computing to advanced server & networking topics.• Supervised a helpdesk staff consisting of student workers and acted as a dependable liaison between IT team members and faculty, staff, & students. Performed research and development of new technology (Thin Computing & VDI Asset management). Show less

  • Coordinator of Academic Computing Services

    Jul 2007 - Jan 2012

  • Instructional Network Technician

    Mar 2002 - Jun 2007
• 

  Illinois Wesleyan University

  Jan 2012 - Jun 2021

  Information Technology Support Specialist

  Oversee the maintenance and support of all campus computers & software coordinating with network services & server groups and help desk teams. Provide instructional design input for new learning & technology development and consultation on industry best practices & customer process solutions.Manage a team of 18 student-employees to administer technology support for the campus and ensure and implement cybersecurity, anti-virus, and disaster recovery measures. Update classroom technology & learning management systems to accommodate professors in communicating and teaching students.Design instructional & technical training to professors to introduce in their pedagogy and work directly with the CIO to analyze and determine cost-effective methods to facilitate necessary equipment requests. Attend conferences and training seminars to stay abreast of current IT trends and assist with course content.• Recently launched a version of ‘One Button Studio,’ an innovative initiative incorporating two rooms that feature Crestron, AMX, and Extron systems. Configured a Light Board to create video presentations and green/blue screen technology for creative presentations using special effects.• Provided critical data on computer usage, software, and printers to supervisors that streamlined placement of technology saving the university thousands of dollars without sacrificing online services to the campus. Show less

• 

  City of Bloomington, IL

  Jun 2021 - Jan 2024

  System Administrator

  I manage and tune in-house computer software systemsand network connections to ensure high levels of availability and security of the supported businessapplications. I also participate in the planning and implementation of policies andprocedures to ensure system provisioning and maintenance that is consistent with City goals, industrybest practices, and regulatory requirements.

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  City of Galesburg

  Jul 2023 - now

  Public Safety Systems Administrator

  Manage all of front and backend Public Safety systems. Including Computer Aided Dispatch, Body worn Cameras, VMware, Veeam, Storage, and Networking. City and County Public Safety Systems Management.