Jeffrey Lam

Jeffrey Lam

Supervisor

Followers of Jeffrey Lam318 followers
location of Jeffrey LamLondon, England, United Kingdom

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  • Timeline

  • About me

    Practice Manager at Alstern Solicitors

  • Education

    • University of Birmingham

      2017 - 2019
      Master of Science - MS International Business Merit

      Activities and Societies: Business Simulation Birmingham Business SchoolBusiness Simulation, The Lion Hotel, Shrewsbury Feb 2018• Collaborated with a group of 6 students working on an Artificial Intelligence Robot Project• Developed product features that were adapted to domestic use; developed marketing strategies and competition analysis • Operated in role of CEO to develop business mission and vision and planned to drive good organisation • Made decisions on implementation of… Show more Birmingham Business SchoolBusiness Simulation, The Lion Hotel, Shrewsbury Feb 2018• Collaborated with a group of 6 students working on an Artificial Intelligence Robot Project• Developed product features that were adapted to domestic use; developed marketing strategies and competition analysis • Operated in role of CEO to develop business mission and vision and planned to drive good organisation • Made decisions on implementation of strategies that guided the organisation in a good direction long term • Received positive feedback from university professor Show less

    • The London Institute of Banking & Finance

      2020 - 2021
      Certificate in Mortgage Advice and Practice

      CeMAP

    • Coventry University

      2015 - 2017
      Bachelor of Arts - BA Business Administration and Management, General Lower Second Class Honours

      Activities and Societies: -Student Warden Scheme -Employer Insights: Project Planning and Presenting Employer Insights: Project Planning and Presenting, Coventry Sept 2016 – Jan 2017• Unique face-to-face access and insight into Jaguar Land Rover, FDM, Severn Trent Water and Enterprise Rent-A-Car• Worked with a multidisciplinary group to undertake a real-life project with Enterprise Rent-A-Car; presented ideas for company’s long-term prospect to employers; received excellent feedback our project from employer representatives • Built commercial awareness of Jaguar… Show more Employer Insights: Project Planning and Presenting, Coventry Sept 2016 – Jan 2017• Unique face-to-face access and insight into Jaguar Land Rover, FDM, Severn Trent Water and Enterprise Rent-A-Car• Worked with a multidisciplinary group to undertake a real-life project with Enterprise Rent-A-Car; presented ideas for company’s long-term prospect to employers; received excellent feedback our project from employer representatives • Built commercial awareness of Jaguar Land Rover, FDM, Severn Trent Water and Enterprise Rent-A-Car Show less

  • Experience

    • Fresh Oriental Market

      Aug 2015 - Jul 2017
      Supervisor

      • Developed good relationships with loyal customers in brick-and-mortar and online stores, building social network to cultivate new customers• Dealt with minor issues arising within team to develop and enhance leadership skills and problem-solving skills• Researched variable suppliers offering best price and quality of goods, exploiting new products that may be potentially popular outside of the UK• Handled customer complaints, issues and questions; motivated and encouraged staff to achieve sales targets• Controlled inventory, ensured items were stocked and reported levels of stocks monthly from the systems to manager • Met with management team and employer monthly to plan business strategies for long-term growth Show less

    • COVENTRY UNIVERSITY STUDENTS' UNION

      Apr 2016 - Dec 2016
      Warden Student

      • Handled problems that arose between students/tenants and their landlords/agencies• Built relationships between local residents and students • Helped and supported CU’s students regarding their tenancy issue• Conducted patrols to raise student awareness of anti-social behaviour• Conducted campaigns to collect food and clothes to donate to Coventry Cyrenians for homeless • Interacted with different cultures with team member; improved communication and interpersonal skills as well as self-confidence• Awarded a certificate for contributing to society Show less

    • Bank of China

      Oct 2019 - Nov 2021
      Operations Support
    • CIC Education

      Aug 2020 - Sept 2021
      Management Director
    • Alstern Solicitors

      Sept 2021 - now
      Practice Manager

      Business development and Account Management supporting the business growth and internal operation.Identifying potential business clients, partner and agency, building positive relationship.

  • Licenses & Certifications

    • Boston Consulting Group (BCG) Strategy Consulting Virtual Experience Program

      InsideSherpa
      Aug 2020
      View certificate certificate
    • Safeguarding for group leader

      Accreditation UK
      May 2020
      View certificate certificate
    • XERO Advisor Certified

      Xero
      Jan 2022
      View certificate certificate
    • An Introduction for Property Professionals in Conveyancing

      SQA – Scottish Qualifications Authority
      Mar 2023
      View certificate certificate
    • British Council Training Suite Assistant Award

      British Council
      May 2020
      View certificate certificate
    • British Council Training Suite Associate Award

      British Council
      May 2020
      View certificate certificate
    • Study UK: a Guide for Education Agents and School Counsellors

      FutureLearn
      Apr 2020
      View certificate certificate
    • SRA Accounts Rules for Managers and the COFA in SRA-Authorised Law Firms

      The Law Society
      Apr 2023
    • British Council Training Suite Certified Award

      British Council
      May 2020
      View certificate certificate