ANKIT GUPTA

Experience

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  Wipro

  May 2011 - Jan 2015

  Software Engineer
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  CenturyLink Business for Enterprise

  Jan 2015 - May 2015

  Software Engineer
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  Sopra India

  Jun 2015 - Apr 2017

  Senior Engineer

  Part of RPA team responsible for designing key documentation and testing procedures for robotic projects. Specialized in financial services clients leveraging experience in banking industry. Role requires me to work with solution architect to lead and develop solution documentation and support team during RPA delivery.Demonstrated skills in interviewing business and technical leaders to gather and clarify business requirements. Developed RPA Strategy and Roadmap vision and oversaw Business Process and Technical mapping. Supported detailed project/deployment plans and schedules. Took lead role in numerous projects and consistently exceeded customer expectations.Also support BPM projects for Procurement, Finance, Legal and Business Operations team, own documentation and support in building new workflows/change in workflows.Notable Projects include: FCS: - Fraud Chargeback Services: - project involves automating various support activities of customer bank account, like the fraud on cards, detection, card blocking, Falcon alerts. Project involves automating numerous maintenance and account management using Unix customized Mainframe, Web Based application – FIS Patented tools – Tools used – Home Enterprise Edition, Jacada JIA, Dot.Net, MS-SQL –Role – Business AnalystKey Activities performed• Analysed user requirements performed impact analysis and generated system requirements documents• Supervised quality and completeness of System Use Cases/ BRDs• Collaborated with the project team in solution development and implementation; presented the business solution to the client• Created and reviewed functional test cases and audited the functionality on the quality of deliverables at intervals• Co-ordinated the preparation of manuals and training materials• Actively participated in design and business modelling Show less

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  Accenture

  Apr 2017 - Sept 2021

  Part of Process Excellence (Transformation Practice) team, working as a Business Analyst & Lead Team Leader for Robotics projects and MFT projects, Specialized in Banking and Finance projects. Role requires me to work as an Engagement lead of the project with end to end delivery, like from initiating and identifying the robotics solution to a business process and then ending up with the delivery of the robotics solution on production. Which helps the business in cost saving and more productive hours.Helps the team in creating the appropriate documents for the business and VRMs, Test cases and in functional and unit testing. Apart from this support in re-engineering of the different function process.Projects include:o Live Risk Prevention Tool – Screen fraud is a technology to create robotic rules inside CRM to prevent agent fraud. Project had several components like BPM and custom scripting. The project was for J.P Morgan, saved over 250K USD in fines. Tools used –Skelta, J-Script, Jacada JIA, ASP.NET, MS-SQL Role – Business Analysto Claim Assignment – Project involves assigning the claims to specific teams at the start of the day with some business rule. The robots first run the macro to extract the unassigned claims from the database and then assign the claims to the specific team member from a team in Service Now (Request/Case application). Once all the cases have been performed by the robots, robots send the MI reports to the business stating the performance of the day on each claim. The project involved three applications: - Ms Excel (for macro), Service Now (for Cases) and Outlook (for reports). Project on production. Tool Used: - Automation Anywhereo BA Support: - Creating Process Description documents, process flow, test scenario’s for the project for different RPA teams Show less

  • Senior Consultant

    Jan 2021 - Sept 2021

  • Team Lead

    Apr 2017 - Sept 2021
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  EXL

  Oct 2021 - now

  Manager

  Facilitated Scrum events, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Sprint Retrospectives, ensuring adherence to Agile principles and practices.Acted as a servant leader, providing guidance and support to the Scrum Team, fostering a collaborative and self-organizing environment conducive to productivity and innovation.Identified and removed impediments hindering team progress, addressing technical challenges, organizational barriers, and interpersonal conflicts to maintain workflow efficiency.Coached and mentored team members on Agile methodologies and Scrum practices, promoting ownership, accountability, and continuous improvement.Facilitated communication and transparency among stakeholders, promoting a shared understanding of project objectives and fostering a culture of trust and collaboration.Advocated for Agile values and principles within the organization, driving cultural and process transformations to enhance agility, efficiency, and customer satisfaction.Tracked key performance indicators such as velocity and cycle time, providing insights to stakeholders on team progress and identifying areas for optimization.Led cross-functional project teams in the planning, execution, and delivery of projects, ensuring alignment with organizational goals, timelines, and budget constraints.Developed project plans, defining scope, objectives, deliverables, and resource requirements, and managed project schedules and budgets to meet established milestones and financial targets.Identified and managed project risks, dependencies, and issues, implementing mitigation strategies and contingency plans to minimize disruptions and ensure project success.Communicated project status, progress, and performance metrics to stakeholders through regular status reports, meetings, and presentations, fostering transparency and accountability. Show less