Michael Diboue

Experience

• 

  Fanatics, Inc.

  Jun 2016 - Jan 2017

  Call Center Agent

  • Answering customer enquiries about football merchandising and stock availability • Giving excellent customer service via phone calls and emails -Spanish, French and English • Paper work (printing, photocopies, filling request forms for customers & placing orders).• Customer enquiries (chasing orders & parcels via the tracking system) Giving feedback to customers & exceeding their expectations.

• 

  CLC World Resorts & Hotels

  Jul 2017 - Feb 2019

  Travel Consultant

  • Meeting clients on a daily basis and interacting with them to find out their ideal holiday.• Welcoming clients and guide them through the office.• Helping clients to tailor-made their holidays.• Providing excellent customer service in a professional manner.• Delivering package holiday presentations to clients through CLC online system.

• 

  Stark Talent

  Jan 2020 - now

  Modelo

  Model character

• 

  The University of Salford

  Mar 2022 - now

  Employability Assistant