Erik Surber, MLIS

Experience

• 

  University of Iowa Libraries

  Aug 1994 - Apr 1995

  Cataloging Intern

  I worked in the Cataloging Department on the retroactive conversion project (converting the physical card catalog to MARC records).

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  East Central Regional Reference Office

  Sept 1994 - May 1995

  Library Clerk

  I processed inter-library loan applications and assisted with reference citations.

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  University of Iowa Hospitals and Clinics

  Sept 1994 - Dec 1994

  Library Intern

  I assisted librarians in the Radiology Library and the Ophthalmology Library to provide service to physicians and other medical personnel.

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  Motlow State Community College

  Aug 1995 - Jan 1997

  Librarian

  Overseeing all aspects of running the library; hiring, supervising, and evaluating a staff of twelve part-timers; selecting and ordering materials; establishing policies for library and staff; coordinating academic tutors; acting as liaison between local population and main campus library.

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  Los Angeles Public Library

  Jan 1997 - Jan 2002

  Young Adult Librarian

  Assisting in developing, implementing, and evaluating library grant programs; establishing and maintaining relations with schools and community groups; training and mentoring new librarians; coordinating area-wide team of librarians; developing methods of bibliographic instruction for patrons; designing, implementing, and evaluating various training programs for librarians; preparing and giving presentations to community groups; assisting in long-range city-wide planning; designing and managing library web site for young adults; and designing products for outreach and instruction. Show less

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  Los Angeles Public Library

  Feb 2002 - Aug 2011

  Branch Manager

  Managing the North Hollywood Regional Library; selecting, training, scheduling, counseling, motivating, evaluating, and guiding a staff of fourteen; overseeing and maintaining the facility; establishing policies for the branch and the staff within the framework of the library’s mission; working closely with community leaders to improve the neighborhood and strengthen the library’s role.

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  City of Waukee

  Sept 2011 - Apr 2013

  Library Director

  General administration and management including managing a staff of 8.5 FTEs, a budget of $540,000, and a building of 14,500sf. Maintaining a good working relationship with library board including formulating and recommending policies to the library board. Implementing policies and overseeing staff adherence of policies and procedures. Planning, organizing, coordinating, and directing a balanced program of library service to meet the immediate and long-range goals of the library and the community. Representing the library and speaking before community, civic, and other groups regarding the objectives and activities of the library. Establishing and maintaining effective working relationships with other governmental agencies, civic and community groups, and the general public. Show less

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  City of Maricopa

  Jun 2013 - Mar 2020

  Library Manager

  Responsible for the operations of the Library and the development and implementation of its service program, including long-range planning and policy development, and managing all Library resources, including human resources; organizing the acquisition, access storage and control of collections, including technology issues; designing and implementing services and programs for users of all ages; and overseeing the maintenance and safety of the physical facility.Under my direction, the Maricopa Library saw steady increases in measurable outputs such as Circulation, Visitorship, Program attendance. The library consistently ranks among the highest output per FTE among libraries serving populations under 100,000.Successful projects completed include a complete overhaul of service procedures, updating policies, adding and modernizing services, updating the strategic plan, implementing a new staffing plan, adding new outreach and branding, and designing a new library facility. Show less

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  Pinal County

  Jan 2021 - Mar 2022

  Responsible for planning, organizing, and implementing library services in a Pinal County Library facility--the first county-run library. Collaborating with county libraries to explore, evaluate, implement, and teach new technology in the library setting. Troubleshooting various tech issues among library staff and patrons. Assist with managing county-wide subscription services.

  • Library Manager

    Jun 2021 - Mar 2022

  • Emerging Technology Librarian

    Jan 2021 - Mar 2022
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  Unique Management Services, Inc.

  Mar 2022 - now

  Director of Library Relations

  Manage and maintain customer relationships ensuring that customers are satisfied at all times. Introduce new services to current and potential customers and offer demonstrations, ensuring customers become aware of the value of Unique's suite of services. Cultivate new relationships from referrals, community associations, and conventions.