
Nichelle Dickinson, CFM

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About me
Sr. Technical Program Manager, Data Center Engineering at Amazon Web Services (AWS)
Education

United States Naval Academy
2003 - 2007Bachelor of Science - BS Naval Architecture 3.34
Old Dominion University
2011 - 2016MS Engineering Management 3.57
Experience

US Navy
Jun 2007 - Aug 2012Led Reactor Mechanical Division for #2 Propulsion Plant in the preventive and corrective maintenance on steam turbines, centrifugal pumps, positive displacement pumps, steam generators, and related radiological control maintenance. Ensured all quality assurance packages were properly documented and all equipment was properly tagged out prior to commencing any work. I provided leadership, training, and guidance to 80 nuclear trained mechanics. Supervised the safe operation of both Reactor Plants as well as all engineering systems outside of the machinery spaces. Ensured systems to support quality of life and operations were maintained at all times. Responsible for the safe operation of one of USS GEORGE H.W. BUSH's reactor plants, including managing preventive and corrective maintenance, watch team training, and all casualty responses. The watch consisted of 23 personnel focusing on safety and providing steam to support flight operations. Reactor Mechanical Division OfficerEngineering Officer of the WatchPropulsion Plant Watch OfficerOfficer of the DeckCombat Intelligence Center OfficerCompleted Naval Nuclear Power School and Prototype trainingAssistant Operations OfficerLegal OfficerAdministrative Officer Responsible for the safe navigation of a Navy combat ship in the absence of the Commanding Officer. Held operations billets, leading a 40 man division of operations specialists and coordinating the ship's operational and daily schedule. Also held the Legal Officer billet onboard the ship, ensuring that all non-judicial punishments, power of attorneys, and other legal matters for the Commanding Officer were handled quickly and according to military law.
Reactor Mechanical Division Officer/Maintenance Manager
Jun 2010 - Aug 2012Engineering Officer of the Watch
Mar 2012 - Jun 2012Propulsion Plant Watch Officer
Jun 2010 - Jun 2012LT in USN
Jun 2003 - Feb 2012Surface Warfare Officer
Jun 2007 - Jun 2009

Amazon
Jun 2012 - Jan 2015Responsible for maintaining operational equipment, to include 15 miles of conveyance, in a 1.1 million square foot Amazon Fulfillment Center. The site is one of Amazon's top 5 largest volume producing buildings. Currently manage 12 Facilities Technicians in ensuring all preventive and corrective maintenance is completed and documented in EAM. I also manage work with vendors on repairs to HVAC, air compressors, roof leaks, and any other building maintenance required to be performed by an outside contractor to include safety briefings and pre-task checklists. Other responsibilities include managing operations projects (building work stations, installing guard rails, power, etc.) and technician development and training. -Technician Development -Budgeting -Hiring and onboarding new technicians -Training new managers -Preventative and Corrective maintenance planning/execution -WO management -Project Management -County inspection compliance -Vendor/Contractor management -Requisitions/Procurement of parts and materials -Project Manager for new construction of direct inject for Inbound dock and shipping label software upgrade (Cognex cameras and Dematic equipment) Show less
Facilities Area Manager
Sept 2013 - Jan 2015Area Manager
Jun 2012 - Sept 2013
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Amazon Web Services (AWS)
Jan 2015 - nowLead the development of preventative maintenance scopes of work for all power and cooling equipment in AWS Data Centers, covering each global region. Team is also responsible for developing critical spares standards and ensuring compliance. Also lead the team responsible for the CMMS tool that supports power and cooling asset tracking, maintenance, and spares. Actively involved and lead efforts to automate maintenance practices toward more condition-based methods. Manage the AWS global maintenance standards program, global critical spares program, and the CMMS tool. Responsible for the creation of global maintenance procedures and policies to include preventative, predictive, corrective, seasonal, and operational readiness testing maintenance for all major infrastructure assets (HVAC, electrical, generators, UPS, fire suppression, roof, fuel, etc.).Responsible for developing and maintaining global critical spares standards. Responsible for maintaining HVAC, electrical, and generator equipment in three AWS Data Centers. Managed 27 Engineering Operations Technicians and 3 Facility Managers in preventative and corrective maintenance.
Sr. Technical Program Manager
Apr 2022 - nowData Center Availability Engineering Manager
Oct 2017 - Apr 2022Data Center Engineering Operations Cluster Manager
Jan 2015 - Oct 2017
Licenses & Certifications
- View certificate

Engineer-In-Training
Maryland Department of Labor, Licensing and RegulationJul 2007 
Certified Facility Manager (CFM)
IFMAJun 2018
Languages
- enEnglish
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