Justine Hearn

Experience

• 

  Screwfix

  Mar 2009 - now

  Managing the DSV process and operational team to deliver a fantastic customer experience and effectively manage our Drop-ship vendors. Responsible for optimising performance through ensuring that key performance and operational issues are resolved, and that key project activity is lead and successfully implemented to drive continuous improvement. Working with Dropship Vendors to ensure the Screwfix customer gets the best possible service. Helping to build range to support ongoing growth of the division Working alongside a Account Manager to help support in the management of accounts. Co-ordinating the Tender process for our Key Accounts team. Liaising with the business to obtain information required to submit successful responses.

  • DSV Operations Manager

    Oct 2023 - now

  • DSV Account Manager

    Feb 2022 - Sept 2023

  • DSV Supply Chain Planner

    Mar 2020 - Feb 2022

  • Account Support Representative

    Aug 2014 - Mar 2020

  • Bids and Tenders Co-ordinator

    Mar 2009 - Aug 2014