Sonali Dash

Experience

• 

  Cognizant Technology Solutions

  Jul 2011 - Dec 2013

  Senior System Executive

  Worked as a Tier 1-2 Infrastructure Engineer at Cognizant.Having 2.5 years of Experience in IT Infrastructure Services in Production & Application support.Roles & Responsibilities: - Providing End to End monitoring of around 12000 Unix and Windows servers and network devices such as Routers, Switches.- Maintaining and supporting the applications and servers in a production environment for the Client: Merck &Co Inc. The assignment contains the analysis of the issues that come in the live production environment and consideration of business requirements and troubleshooting/debugging them.- Incident management, Problem Management, Live Environment Support- Working on incidents, problem records, and change requests within SLA. Resolving the Production issues within the Service level agreement period.- Worked with various Enterprise Application Tools as below: • HP OMW ( Operation Manager Windows)• HP OMU (Operation Manager Unix)• HP OML(Operation ManagerLinux)• HP SiteScope • HPBAC (Business Availability Center)• NNMi (Network Node Manager)• HP Performance Manager• AlarmPoint• WebTrends • Bladelogic• BMC Remedy 7.0• Vitalnet• HP NAS (Network Automation Services) Show less

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  Freelance

  Jan 2014 - May 2017

  Software Test Engineer

  Worked as a Test engineer ensuring the web application works perfectly on PC, Tablet, Smartphones during the software development life cycle.Have experience in working with Automation tools like Selenium IDE, Selenium Webdriver Jenkins, Cucumber. Version Control tools like SVN and bug tracking tools like JIRA.Scripting knowledge - Unix, PL/SQL, JAVARoles & Responsibilities:- Responsible for end to end testing of a web application, Android /Apple application focused on Performance, Stress, Load, Regression, Usability, Security, Portability testing.- Deal in services like : - Black/Grey box Audit: Ensures within a specified time and minimum amount of knowledge to find as much vulnerabilities as possible. - Full Security Audit: Examining the entire application based on functional and technical specifications and design. - Penetration test.- The test issues are raised, resolved, fixed, and closed using the issue management tool JIRA depending on the priority of the issues to meet the client’s SLA.- We also write/maintain the Software Specification document or the User manual of the respective application and update them regularly within the agile development environment.- The Android and iOS applications are tested in devices like smartphones, tablets, and tested extensively in every upgraded version of the application.- The products worked on are as below :Kruidvat - RetailSPAR/NEFLI - RetailProkino – Child CareSRN – FMCGIcovet – Animal CareSpottkick – SocialPromerica – Banking Services Visionface Show less

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  IntelliSense.io

  Jun 2017 - now

  • Senior Business Intelligence Analyst

    Apr 2024 - now

  • Product Specialist

    Apr 2022 - Apr 2024

  • Product Operations Lead

    Aug 2020 - Jul 2022

  • Product Support Engineer

    Jun 2017 - Aug 2020