Amy Nelson

Experience

• 

  Hyde Housing

  Jun 2004 - Apr 2006

  Maintenance Adminstrator

  This role involved speaking to tenants on a daily basis to register any responsive works that needed completing on their property. I managed the diary of 6 workmen so organisation was a very important element of this role. I was also tasked with ensuring that the workmen had the necessary equipment and tools in their van and responsible for the ordering of said tools. I also had to input data on the work that had been completed onto Martlets in house management system.

• 

  Sussex Police

  May 2006 - Dec 2011

  Intelligence Officer

  My role for the engagement was to manage the behaviour of convicted violent and sexual offenders who posed as a threat to the public. My role involved liaising with various agencies, such as probation and coming to an effective agreement to manage an offender’s behaviour. I was also tasked to create intelligence profiles on possible suspects in both real time and over a prolonged time period. I chaired and ran a weekly multi-agency meeting to discuss the offenders on the VISOR database and to disseminate any intelligence that had been gathered. I reported directly to the Detective Superintendant and was also tasked to assist him with booking meetings, social engagements, minute taking and travel arrangements. Show less

• 

  Donnington Laboratories

  Jun 2012 - Nov 2013

  Team Assistant

  My role for the engagement was to report the scientific findings of results from the testing of cosmetic products. My main priority was assisting the office manager with the day to day running of the lab, which including liaising with and meeting suppliers, ordering lab equipment and ensuring that safety procedures were adhered to. I also had to complete purchase orders and assist with accounts payable and receivable and speak to customers and clients on the phone.

• 

  Capgemini

  Dec 2013 - Jul 2014

  Personal Assistant

  I provided high quality support to the Director of Financial Services and Vice President of the ANZ account. I managed and coordinated both of their diaries, made travel arrangements which included booking flights and hotels and completed expenses for them. My position also involved screening calls, talking to clients on their behalf and creating any necessary documents that they might need. I was also required to minute meetings and disseminate them to the necessary contacts. There were occasions when I had to arrange meeting rooms and organise catering for both internal and external meetings. Show less

• 

  Havant Borough Council

  Aug 2014 - Jan 2017

  Executive Assistant

  I provide high level executive support to the Leader of Havant Borough Council and the Executive Director for Commercial Services. This entails strategic level support to the executive director to enable her to concentrate on the corporate priorities as set by the leader and his cabinet. This consists of high level diary support, including day to day diary management and re-scheduling at short notice, using my initiative to ensure that any issues are dealt with expediently and with the least amount of concern for the exec director, travel arrangements, assistance with Project Management, Preparing Power-point Presentations, Responding to correspondence and complaints via email and letter, being the first point of contact for any and all enquiries, Compiling Reports and Updating files, filing and archiving old information and all aspects of events planning. I am required to ensure that any actions are chased and completed within a certain time frame and that the executive director is briefed on any issues that may arise and take the appropriate action. I provide high level political support to the Leader of the council which involves me liaising with the Chief Executive to discuss any political and strategic issues, liaising with the Cabinet and being the first point of call for any and all issues to do with the leader. To enable me to work as an effective Executive Assistant I am highly organized, efficient and discreet but with a can do attitude. I am both pro-active in my work as well as re-active as I need to respond to rapidly to adjusting priorities and situations all the time. This position also requires me to deal with the more personal aspect of my Executive Head and Leaders life to ensure that they have as much time as possible to dedicate to their work and or family life. Show less

• 

  West Sussex County Council

  Jan 2017 - now

  I am responsible for proactively managing the effective running of the Chief Executive’s Office, and managing a team of 13 providing support to the Corporate Leadership Team. I provide excellent business support, working closely with the Chief Executive to understand and anticipate her needs. I undertake research and gather information as well as contribute and on occasion lead on project work. I also arrange events, produce briefing papers & reports and create presentations, ensuring that they are delivered to a high standard and within timescales. I understand the political, contextual, strategic and organisational priorities/issues in order to manage and oversee the provision of an outstanding proactive, customer focussed PA and business service whilst overseeing a budget of £2.5m I have effective working relations with both external partners, central Government and internal customers in order to deal with a range of complex and sensitive issues or enquiries. Show less

  • Resettlement Property Manager

    Apr 2025 - now

  • Accommodation Pathway Manager - Refugee Resettlement

    Nov 2022 - Apr 2025

  • Partnership Delivery Lead - Refugee Resettlement

    Mar 2022 - Nov 2022

  • Project Support Officer

    Jan 2021 - Mar 2022

  • Strategic Support (Secondment) Sussex Resilience Forum

    Mar 2020 - Dec 2020

  • Executive Assistant To Chief Executive Officer

    Jan 2017 - Jun 2020