Rohit Arora

Experience

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  Pink Adrak

  Jan 2021 - Mar 2021

  Marketing And Business Development Intern

  - Collaborated with the founder and investor during the pre-launch phase of the startup- Led the design of the company logo, tagline, and commercials, shaping the brand personality- Analyzed competitors’ pricing strategies to determine potential price levels for our products and conceptualized targeted strategies for our potential audience

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  Vesta Designs

  May 2021 - Jul 2021

  Project Manager

  - Evaluated various aspects such as scope of growth, and competitive analysis in the Architecture industry of Australia- Formulated strategies to enhance brand awareness through logo design, platform setup, and brand portfolio development

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  The Cultural Committee || Institute of Management Nirma University

  Aug 2021 - Apr 2023

  Student Coordinator
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  PeopleNorth Pvt. Ltd.

  Apr 2022 - Jun 2022

  Associate Consultant

  Digital Marketing Success:- Achieved a 30% increase in website traffic and a 7% boost in conversion rates through strategic digital marketing campaigns.- Leveraged Google Ads and Google Trends for effective SEO optimization.- Successfully launched targeted campaigns on platforms including Quora, LinkedIn, and Instagram.Community Building and Lead Generation:Cultivated a community of 50+ institutes and corporates on LinkedIn and Facebook, resulting in a 20% surge in lead generation.Strategic Branding Collaboration:- Collaborated with the founder to identify and implement effective branding strategies, significantly enhancing People Strong’s market presence.- Coordinated with external agencies to execute these impactful strategies. Show less

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  Kotak Mahindra Bank

  Apr 2023 - Feb 2024

  Elite Relationship Manager

  👉 Portfolio Growth: Achieved a 22% increase in portfolio value within 10 months, elevating it from 9CR to 11CR+ by analyzing customer behavior and refining product features to align with their needs.👉 Enhanced Customer Satisfaction: Boosted customer satisfaction by 90% through root cause analysis, addressing detractors, and implementing a robust mechanism to track service requests.👉 Effective Cross-Selling: Monitored transaction patterns and achieved a 25% conversion rate for cross-selling existing bank products.👉 Market Insights: Proactively tracked marketing trends and provided clients with relevant information on potential opportunities. Show less

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  Gartner

  Jun 2024 - now

  SVCS Business Analyst

  👉 Driving operational efficiency by leveraging Gen AI and innovative strategies to streamline processes and enhance productivity across global teams👉 Collaborating with cross-functional stakeholders to optimize client engagement strategies, improve retention metrics, and implement scalable best practices across the EMEA region👉 Analyzing complex data to identify insights, resolve inconsistencies, and implement data-driven solutions to ensure accuracy and seamless workflow integration👉 Automating recurring processes and redesigning workflows to minimize errors and improve overall operational efficiency Show less