Rohit Kumar

Experience

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  Amazon

  May 2016 - Dec 2018

  B2B Seller Account Manager

  ▶️ Proactive B2B Support with Email and Phone to improve the overall performance on Amazon UK as a Seller. Finds success by maintaining contact with clients, solving problems instead of selling products, and getting involved in long-term customer planning. Solved over more than 75000 B2B queries in that period.

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  NameZeal

  Apr 2017 - Feb 2021

  Founder

  NameZeal is one of the fastest growing Domain name marketplace which provide creative brandable and generic business names.We are into Domain names since 2013. Back from then we have brokered over more than 100 domain name some of which are OJZY.com, BrewVenture.com, crowdfundings.net, RegistrationForms.com, ToLet.info and many other premium domain. We suggest Business Domain names to businesses and help them to establish as brand.

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  Electronic Arts (EA)

  Dec 2018 - Nov 2019

  Senior Associate Customer Experience

  Working with product business teams and customer parallely to deep dive the root cause of contact and drive root cause resolutions and improve the Application performance and resolving the Customer concern. ✅Creating Root Cause Analysis and improvement plan for critical defects in EA Dashboard and EA Games.✅Handling of confidential personal and business information with discretion.✅Ensuring communication bridges are initiated and upheld between Customer Service (CS) and other EA teams.✅Engaging and proactive customer support. Show less

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  Cavisson Systems, Inc.

  Dec 2019 - Jun 2021

  CRO and APM Consultant

  ✅ Consulted with businesses on CRO (Conversion Rate Optimization) and APM (Application Performance Management) strategies.✅ Identified and resolved website and application performance issues.✅ Utilized web analytics tools, including Real User Monitoring, Synthetic Monitoring, and session recording, to analyze user behavior.✅ Conducted conversion analytics, including funnel visualization, to improve user flows.✅ Performed in-depth analysis, including spike analysis, session replays, and online behavior segmentation, to understand user interactions.✅ Implemented heatmaps to analyze user engagement through mouse movement, clicks, and scrolling. Show less

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  Branding Baby

  Mar 2021 - now

  Owner

  ✅ Founded and managed Branding Baby, overseeing all aspects of the business.✅ Developed brand strategies and solutions for clients.✅ Drove business growth and profitability.

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  Webonise

  Jun 2021 - Dec 2023

  Sales and Presales

  ✅ Conducted sales and presales activities to acquire new clients.✅ Presented technical solutions and proposals to prospective customers.✅ Built relationships with clients to understand their business objectives.✅ Collaborated with technical teams to ensure successful project delivery.

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  Convex Marketing

  Aug 2021 - Sept 2023

  Martech Consultant

  Zymphony (Convex Martech) is a conversion-focused team of MarTech professionals with technology at its core. We help our clients get the most out of their marketing spend by bringing home the right marketing strategy, aligning business goals with great customer experience, building a sustainable profit model, and maximizing marketing ROI year by year.✅ Provided Martech consulting services to clients to optimize their marketing spend.✅ Developed and implemented marketing strategies to align with client business goals.✅ Improved client marketing ROI by leveraging technology and data-driven insights.✅ Guided clients in enhancing customer experience through effective marketing strategies.✅ Facilitated the development of sustainable profit models for clients. Show less

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  Haptiq

  Jan 2023 - Apr 2024

  Sales & Presales Lead

  ✅ Served as a trusted advisor to clients, providing ongoing support and guidance.✅ Ensured client satisfaction by delivering exceptional service and exceeding expectations.✅ Collaborated with internal teams to ensure seamless onboarding and implementation for new clients.✅ Spearheaded sales and presales initiatives to drive revenue growth.✅ Developed and presented compelling product demonstrations to potential clients.✅ Identified client needs and proposed tailored solutions to address their challenges.✅ Collaborated with the sales team to close deals and achieve sales targets. Show less

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  Teckmo

  Apr 2025 - now

  Co-Founder

  ✅ Spearheading the “Go Digital” initiative, offering free websites to help small businesses establish a strong online presence.✅ Leading strategy and partnerships to expand Teckmo's reach within local and underserved markets.✅ Overseeing website development and hosting solutions, ensuring affordability and reliability for clients.✅ Collaborating with tech and design teams to ensure user-friendly, mobile-responsive websites tailored to business needs.