Boutheina Zaier

Boutheina Zaier

Account Manager

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location of Boutheina ZaierLondon Area, United Kingdom

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  • Timeline

  • About me

    Senior Business Analyst | Project Management Professional | 10+ Years Cross-Industry Experience

  • Education

    • Institut préparatoire aux études d'ingénieurs de Mestir (IPEIM)

      2009 - 2011
    • École Supérieure de la Statistique et de l'Analyse de l'Information

      2012 - 2015
      Engineer's degree Statistics
  • Experience

    • National institute of Statistics - Tunisia

      Jun 2013 - Jul 2013
      Account Manager

      • Collated and analysed data for national surveys and carried out data segmentations to review campaigns• Managed multiple project priorities, delivered end user coms and served as a key focal point for senior colleagues

    • Al Baraka Banking Group (ABG)

      Jun 2014 - Jul 2014
      Account Manager

      • Managed a large number of customer accounts, created project reports and met business-critical deadlines• Utilised data from multiple sources to identify trends in business performance and to support business decisions • Worked on ad hoc projects from conception to completion and maintained electronic exchanges

    • Tech Competences LTD

      Feb 2015 - Aug 2015
      Data Analyst

      • Created effective analytics reports, transformed data and utilised statistical indicators to track performance• Maintained an entire reporting suite, developed reporting workflows and validated warehouse management apps• Measured the impact of process improvements and presented data trends to senior management

    • Veritas Consultancy (UK) Ltd

      Dec 2016 - May 2019
      Data Analyst

      • Utilised various statistical techniques to analyse transactional data and to mitigate business challenges• Identified data-driven business growth opportunities and designed reporting environments with key data sources • Supported data integrity initiatives, managed master data and ensured adherence with GDPR guidelines • Created insightful reports and served as a subject matter export for data storage, data mining and data cleansing • Introduced data privacy best practices and supported ad hoc analytics requests from wider cross-functional teams Show less

    • The Humanitarian Forum

      Sept 2019 - Dec 2019
      Data Consultant

      • Coordinated data protection impact assessments and extracted lists from external data sources• Conducted data mapping, data cleaning and data reconciliations and maintained customer data sets • Delivered insightful reports to non-technical stakeholders and adapted data to synchronise with event applications

    • VERITAS CONSULTANCY (UK) LIMITED

      Dec 2019 - May 2022
      Business Analyst

      Senior Data Analyst | Veritas Consultancy - Information Services, UK• Provided data-driven strategic insights to seniors stakeholders and executives as part of multiple ongoing projects• Strategising deals for key customers.• Assisting sales with recommendations and data driven strategies to secure deals• Enriched CRM capabilities and tracked business demand across sales, HR, production and digital departments • Pioneered meta data technologies, evolved data methodologies and managed large scale databases• Advised stakeholders on data protection best practices and upcoming analytics tools • Delivered 5 mobile applications with key features including live streaming, video on demand and donation portals• Managed tele and digital marketing plans and met KPI and SLA targets set by senior leaders• Upskilled and coached colleagues and effectively collaborated with both internal and external stakeholders • Setup AVOD/Google Ad Manager reporting and campaign assessment capabilities to evaluate customer reach• Played a key role in delivering the Islam Channel giving charity platform in partnership with cross-functional Show less

    • Expleo Group

      May 2022 - now

      Provided confidential BA services to clients, including - Process mapping-Gathering and refining requirements-Managing the backlog and writing user stories.I

      • Senior Business Consultant

        Feb 2023 - now
      • Business Consultant

        May 2022 - now
  • Licenses & Certifications

    • Design thinking

      Expleo Group