
Mahmoud Abo Elnaga - MBA
Operations Specialist

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About me
Businesses Development Manager | Sales Operations
Education

Arab Academy for Science, Technology and Maritime Transport
2018 - 2020Master of Business Administration - MBA Marketing/Marketing Management, General Excellent
Alexandria University
1998 - 2003Bachelor of Arts (BA) Documentation and InformationActivities and Societies: Exemplar Student of the year 2003
Experience

Gulf Badr
Jan 2004 - Sept 2004Operations Specialist
TE Data
Oct 2004 - Jan 2007Senior Sales Representative
Jan 2005 - Jan 2007Sales Representative
Oct 2004 - Nov 2005

TE Data
Jul 2007 - Aug 2009Sales Supervisor
Telecom Egypt
Sept 2009 - nowo Conduct comprehensive audits of foreign nationals' telecommunications subscriptions to ensure compliance with strict security regulations and government-mandated policieso Analyze and filter large datasets of subscriber information to identify suspicious or non-compliant accounts for further investigationo Verify and validate customer documentation, including passports, visas, and asylum statuses, to ensure adherence to national security protocolso Collaborate with cross-functional teams to enforce regulatory requirements and mitigate risks associated with non-compliant subscriptions.o Prepare detailed audit reports and infographics highlighting findings, discrepancies, and recommendations for corrective actionso Maintain up-to-date knowledge of evolving security regulations and internal policies to ensure accurate and consistent auditing processeso Contribute to enhancing organizational security by identifying and addressing potential vulnerabilities in subscriber data Show less o Managing the FLAGSHIP stores across a wide district of 6 Provinces (12 Stores) o Carefully recruiting, managing & developing manpower (team population 120 employee)o Develop and communicate business strategies nad KPIs to achieve planned targets.o Manage and monitor day to day sales progress and corrective actions of deviationso Launching and managing strategic projects such as North Coast & Sharm WYF, with documented high success rate.o Interact and collaborate with management, legal, technical and other professionals to evaluate problems and determine solutionso Monitored operational performance, coaching and mentoring staff to develop and deliver against targetso Data analysis & reporting (dashboards – infographics - Presentations & data visualization) Show less
Sales Operations Business Development Manager
Jan 2024 - nowSales Unit Manager
Sept 2009 - Jan 2024
Licenses & Certifications
- View certificate

Work Smarter, Think Sharper, Live Better: 15 Tips for Igniting Your Potential
LinkedInMar 2025 - View certificate

Excel: Mastering Pivot Table Dashboards and Reports
LinkedInOct 2023 - View certificate

Learning Data Analytics: 1 Foundations
LinkedInOct 2023 - View certificate

Operations Management Foundations (2015)
LinkedInMar 2025 - View certificate

PowerPoint Data Visualization: High-Impact Charts and Graphs
LinkedInOct 2023 - View certificate

Excel: Creating a Basic Dashboard
LinkedInOct 2023 - View certificate

Designing a Presentation
LinkedInOct 2023 - View certificate

How to Boost Your Productivity with AI Tools
LinkedInOct 2023
Languages
- enEnglish
- arArabic
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