Mahmoud Abo Elnaga - MBA

Mahmoud Abo Elnaga - MBA

Operations Specialist

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location of Mahmoud Abo Elnaga - MBAGiza, Al Jizah, Egypt

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  • Timeline

  • About me

    Businesses Development Manager | Sales Operations

  • Education

    • Arab Academy for Science, Technology and Maritime Transport

      2018 - 2020
      Master of Business Administration - MBA Marketing/Marketing Management, General Excellent
    • Alexandria University

      1998 - 2003
      Bachelor of Arts (BA) Documentation and Information

      Activities and Societies: Exemplar Student of the year 2003

  • Experience

    • Gulf Badr

      Jan 2004 - Sept 2004
      Operations Specialist
    • TE Data

      Oct 2004 - Jan 2007
      • Senior Sales Representative

        Jan 2005 - Jan 2007
      • Sales Representative

        Oct 2004 - Nov 2005
    • TE Data

      Jul 2007 - Aug 2009
      Sales Supervisor
    • Telecom Egypt

      Sept 2009 - now

      o Conduct comprehensive audits of foreign nationals' telecommunications subscriptions to ensure compliance with strict security regulations and government-mandated policieso Analyze and filter large datasets of subscriber information to identify suspicious or non-compliant accounts for further investigationo Verify and validate customer documentation, including passports, visas, and asylum statuses, to ensure adherence to national security protocolso Collaborate with cross-functional teams to enforce regulatory requirements and mitigate risks associated with non-compliant subscriptions.o Prepare detailed audit reports and infographics highlighting findings, discrepancies, and recommendations for corrective actionso Maintain up-to-date knowledge of evolving security regulations and internal policies to ensure accurate and consistent auditing processeso Contribute to enhancing organizational security by identifying and addressing potential vulnerabilities in subscriber data Show less o Managing the FLAGSHIP stores across a wide district of 6 Provinces (12 Stores) o Carefully recruiting, managing & developing manpower (team population 120 employee)o Develop and communicate business strategies nad KPIs to achieve planned targets.o Manage and monitor day to day sales progress and corrective actions of deviationso Launching and managing strategic projects such as North Coast & Sharm WYF, with documented high success rate.o Interact and collaborate with management, legal, technical and other professionals to evaluate problems and determine solutionso Monitored operational performance, coaching and mentoring staff to develop and deliver against targetso Data analysis & reporting (dashboards – infographics - Presentations & data visualization) Show less

      • Sales Operations Business Development Manager

        Jan 2024 - now
      • Sales Unit Manager

        Sept 2009 - Jan 2024
  • Licenses & Certifications