Milton Escobar

Experience

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  AT&T

  Jan 2000 - Jun 2015

  Responsible for resolving hardware and software problems, utilizing a variety of tools and techniques.•Designs, configured, and test updates and modifications to desktop/network (Cisco and Nortel)/telephony/voice applications and operating systems supporting business customer’s initiatives.•Follows established policies/procedures plans work priorities with guidance.•POS installations, configurations and implementations.•Maintain records of daily data communication transactions, problems and remedial action taken, and installation activities. Show less

  • Client Tech Administrator Specialist

    Apr 2003 - Jun 2015

  • Customer Care Representative

    Jan 2000 - Apr 2003
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  Hato Rey Medical Supplies

  Jun 2015 - Jun 2016

  Warehouse Operations Manager

  • Planning, coordinating and monitoring the receipt, order assembly and dispatch of goods.• Keep stock controls systems up to date and making sure inventories are accurate.• Maintaining standards of health, safety, hygiene and security protocols in check.• Motivating, organizing and encourage teamwork within the workforce to ensure, productivity targets are met or exceeded.

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  EHopper | Point of Sale System

  Aug 2016 - Jan 2018

  Implementation Specialist & Support Specialist
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  Liberty of Puerto Rico

  Feb 2018 - May 2021

  Business Customer Service Representative
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  LUMA Energy

  Jun 2021 - Nov 2024

  Technical Support Administrator & Asset Managment for Real Estate and Facilities Services Department

  Supports the Real Estate and Facility Services team with the implementation, operation, training, and support of the Computerized Mainframe Management System (CMMS). Work closely with all portfolio teams to ensure the CMMS has up-to-date building drawings, setup new properties, edit or update existing property information, develop maintenance programs, and providing specific CMMS reporting as required. Administering these databases, this position will ensure that copies of drawings are stored electronically, and naming conventions are standardized across the portfolio. Show less