Tyanna Middleton

Experience

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  New York State Department of Health

  May 2020 - Mar 2022

  - Was promoted after 5 months of exemplary work to the Case Investigation position- Informed individuals of their positive COVID-19 test results- Enlightened Cases of up-to-date isolation/quarantine protocols, as well as discussed a means to limit any potential spread of the virus within their homes and community- Connected Cases with community support specialists for assistance with social services, medical/mental health services, food banks, and financial needs to assist with their 10-day minimum isolation- Conducted daily follow up calls or sms messaging to keep log of Case’s on-going symptoms or lack thereof- Performed epidemiological responsibilities in creating contacts or clusters from case investigation, to further track and limit the spread of COVID-19- Actively engaged in autodidactism of ever changing state/county protocols and actively took part in creating new ways to improve team throughput - Was selected by Department of Health deputies to become apart of the PUI Project, tasked with effectuating the deduplication of patient and lab files - Was selected to train others, and take on other administrative duties such as policing the team’s allocation of files to creating documents and websites to further contribute to the team’s growth in productivity Show less - Informed individuals of their exposures due to close contact with a positive person- Enlightened Contacts of up-to-date isolation/quarantine protocols, as well as discussed a means to limit any potential spread of the virus within their homes and community- Connected individuals with community support specialists for assistance with social services, medical/mental health services, food banks, and financial needs to assist with their 10-day minimum isolation- Conducted daily follow up calls or sms messaging to keep log of Contact’s on-going symptoms or lack thereof- Performed epidemiological responsibilities in creating contacts or clusters, to further track and limit the spread of COVID-19- Actively engaged in autodidactism of ever changing state/county protocols and actively took part in creating new ways to improve team throughput - Was selected to train others, and take on other administrative duties such as policing the team’s allocation of files to creating documents and websites to further contribute to the team’s growth in productivity Show less

  • Case Investigator

    Dec 2020 - Mar 2022

  • Contact Tracer

    May 2020 - Mar 2022
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  Cafferata Oral Surgery

  Apr 2021 - Aug 2021

  Surgical Dental Assistant

  - Responsible for patient flow and keeping treatment rooms organized and stocked with supplies- Set up examination room and dental trays in preparation for examinations and procedures- Preformed pre-operative and post-operative notation for patient files- Sterilized and maintained instruments, treatment areas and equipment- Reviewed patient medical history and took vital signs- Assisted in all surgeries under Local, General Anesthesia, and Nitrous Oxide- Successfully assisted in Bone Grafting, Extractions, and Implantations by performing four-handed dentistry and other chair-side duties- Worked closely with patients before, during and after dental procedures Show less

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  Brentwood Legion Ambulance Service

  Aug 2021 - now

  Emergency Medical Technician

  Role Description: - Examine and evaluate patients to determine necessary care- Provide patients with emergency care by utilizing appropriate techniques and equipment- Document patient information, condition, and treatment- Maintain patient confidentiality and perform all care with respect for patient rights- Transport patients in accordance with outlined policies and procedures- Maintain a safe, clean, and well-stocked environment for patients- Operate and drive ambulance in conjunction with applicable safety policies and laws- Provide basic life support and gather patient data Show less

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  Stony Brook Medicine

  Sept 2022 - now

  Oversees and coordinates the flow of the daily functions of the Patient Access Services department in both a clinical and non-clinical natureCoordinates with the Manager to ensure appropriate staffing levels are met based on operational needs and handles/arranges coverage call-outs.Collaborates with leadership on performance expectations, and regulatory and accreditation mandates.Participates in projects data collection and other activities designed to enhance patient experience.Works intra-and inter-departmentally to facilitate resolution of registration errors.Work closely with Emergency Department staff, and Foundation to assist with special event planning and preparation.Stay abreast of insurance compliance, guidelines, and updates.Work closely with Patient Access Services Training Team Lead to ensure all new hires have the necessary access to hospital systems.Maintains cash collections, supply orders, and office equipment servicing.Responsible for special projects as needed and assigned while keeping Patient Access Services leadership properly informed.Prepares unique and recurring reports as needed and assigned.Reconciles daily point-of-service collections.Delivers excellent customer service by exhibiting courtesy, direction, image, introduction, dignity, comfort, information, response, confidentiality, and teamwork.Acts as a liaison between SBUH, SBSH & SBEH for Revenue cycle-related concerns.Review any denials received with staff, determine the root cause for preventative measures, and assist with any questions/concerns they may have (I.E. educate and assist with obtaining backdated authorizations).Covers and supports registration clerical responsibilities as needed.Coordinates the flow of overall functions of the Patient Access Services Office.Abides by documentation guidelines consistently.Adheres to all company and department policies and procedures in confidentiality, regulatory and/or contractual mandates and HR policy. Show less - Elected to the QA/QI subcommittee to enhance the quality of care and effectuate NYS collaborative protocols.- Elected to EMS leadership, participating in monthly quality meetings to advocate for EMTs and improve department operations.- Serve as a liaison for the emergency department, assisting in the triage process.- Examine and evaluate patients to determine necessary care.- Provide emergency care using appropriate techniques and equipment.- Document patient information, conditions, and treatments, maintaining confidentiality.- Transport patients according to established policies and procedures.- Maintain a safe, clean, and well-stocked environment.- Operate and drive the ambulance in compliance with safety regulations.- Provide basic life support and gather essential patient data.- Offer administrative support to the Emergency Services Coordinator as needed.- Perform various duties related to Emergency Medical Service transportation. Show less

  • EMT Certified Team Lead

    Apr 2025 - now

  • Emergency Medical Technician

    Sept 2022 - Apr 2025
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  East Hampton Volunteer Ambulance

  Sept 2023 - now

  Emergency Medical Technician

  - Examine and evaluate patients to determine necessary care.- Provide emergency care using appropriate techniques and equipment.- Document patient information, conditions, and treatments, ensuring confidentiality.- Transport patients in accordance with established policies and procedures.- Maintain a safe, clean, and well-stocked environment for patient care.- Operate and drive the ambulance following safety regulations and laws.- Provide basic life support and gather essential patient data.- Assist in the triage process as a liaison for the emergency department.- Communicate effectively with other healthcare providers to coordinate care.- Participate in ongoing training and education to enhance skills and knowledge. Show less