Tommy Soto

Experience

• 

  University of Florida

  Aug 2016 - Dec 2021

  • Utilized Ticketmaster to manage and sell seats for specific events hosted within the Stephen C. O’Connell Center and around the University of Florida • Assisted with various marketing campaigns to increase fan interaction and event exposure through social media• Performed extensive data entry for past events to be used in future marketing strategies and audience analysis • Reviewed 1500 to 2500 employment applications and questionnaires annually, over the course of five hire cycles • Led information sessions for potential employees to clarify position expectations, and orientations to educate new hires on building policies and procedures• Organized the scheduling, staffing, and documentation for the interviewing process, in addition to participating in the interviews themselves • Trained co-workers to execute the responsibilities of a supervisor and coached them how to communicate information effectively and improve efficiency when managing an event• Delegated and educated crew members, varying in size from 1-120 members, of their responsibilities relevant to each event the O’Connell Center hosts• Provided excellent customer service while ensuring the safety of over 10,000 patrons and staff during events

  • Audience Development Assistant

    May 2017 - Dec 2021

  • Hire Coordinator

    May 2017 - Dec 2021

  • Event Staff Supervisor

    Aug 2016 - Dec 2021
• 

  University of Florida Homecoming and Gator Growl

  Mar 2017 - Dec 2017

  Executive Producer's Assistant

  • Managed a budget of approximately $400,000, negotiating contracts and permits with over 40 companies to fulfill both the needs of the events and their various sponsors through production and beyond• Helped steer the event towards a more interactive environment for patrons, while overseeing the Homecoming and Gator Growl Executive Board that helped prepare the logistics for the “largest student run pep-rally in the nation”• Oversaw the setup of the event throughout the week to ensure proper placement of each vendor, a task that was vital due to spatial constraints of the venue Show less

• 

  Stephen C. O'Connell Center

  Oct 2021 - now

  Sr. Event Coordinator