Samantha Mpala

Samantha Mpala

Human Resources Officer

location of Samantha MpalaBratislava, Slovakia

Connect with Samantha Mpala to Send Message

Connect

Connect with Samantha Mpala to Send Message

Connect
  • Timeline

  • About me

    Technical Support

  • Education

    • Muzinda Hub

      2015 - 2015
      Certificate Web Design
    • Midlands State University

      2011 - 2014
      Bsc Psychology Honors Degree Psychology (Social Sciences) 2.1

      Activities and Societies: Debate team BSc Hons Degree in Psychology

    • Midlands State University

      2011 - 2014
      Bsc PSYCHOLOGY
    • Midlands State University

      2011 - 2014
      BSc Honours Degree in Psychology Industrial and Organizational Psychology

      Activities and Societies: Debate Team

  • Experience

    • Realquot Properties and Construction

      -
      Human Resources Officer
    • Bleluk Consulting (Pvt) Ltd

      Jan 2013 - Jul 2023
      Human Resources Executive

      -developing training programs.-report writing and typing-interview coaching-writing proposals for tenders.

    • BLELUK Consulting Pvt Ltd

      Jan 2013 - Apr 2013
      Human Resources Executive

      -developing training programs.-report writing and typing-interview coaching-writing proposals for tenders.

    • Visions Consulting Africa

      Jan 2015 - Jul 2023
      Call Centre Agent
    • RealQuot Properties and Construction

      Apr 2015 - Jul 2023
      Human Resources Officer

      *Liaising with a wide range of people in policy areas such as staff performance and health and safety;*Recruiting staff including aspects like developing job descriptions, person specifications, preparing job adverts, checking application forms, shortlisting, interviewing and selecting candidates;*Developing and implementing policies on issues like working conditions, performance management, advise on pay and other remuneration issues, including promotion and benefits;*Administering payroll and maintaining employee records;*Dealing with grievances and implementing disciplinary procedures;*Planning, and sometimes delivering, training - including inductions for new staff;*Training needs analysis. Show less

    • Simbisa Brands Limited

      Nov 2016 - Jul 2023
      • Call Centre Agent

        Jun 2016 - Jul 2023
      • Dial A delivery Call Center Agent

        Nov 2016 - Jan 2020
    • Novatek Animal Feeds

      Mar 2018 - Jan 2020
      Customer Services Officer
    • Avicenna Medical Centre

      Jan 2020 - Jul 2023
      Receptionist
    • AT&T

      Jun 2023 - now
      • Technical Support Specialist

        Jun 2023 - now
      • Technical Support Specialist

        Jun 2023 - now
  • Licenses & Certifications

    • Life Coaching

      BLELUK Consulting Pvt Ltd
      Oct 2013
    • Human Resource Management

      BLELUK Consulting Pvt Ltd
      May 2013
    • Active Listening: The Secret to Effective Communication

      LinkedIn
      May 2024
      View certificate certificate
    • Managing for Results

      LinkedIn
      Oct 2024
      View certificate certificate
    • Nano Tips for Effective Collaboration with Lorraine Lee

      LinkedIn
      May 2024
      View certificate certificate
    • Business Networking

      Zimbabwe Youth Council
      Feb 2013
    • Customer Service: Handling Abusive Customers

      LinkedIn
      Nov 2023
      View certificate certificate
    • Backgrounder: Leadership Conversations with Different Personalities

      LinkedIn
      Oct 2024
      View certificate certificate
    • Nano Tips for Data Storytelling and Visualization with Lachezar Arabadzhiev

      LinkedIn
      Aug 2024
      View certificate certificate
    • Sales: Analytics-Driven Storytelling

      LinkedIn
      Aug 2024
      View certificate certificate