Lisa Petrovich

Experience

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  System Automation Corporation

  Aug 1990 - Aug 1992

  Systems Analyst

  Provided requirements analysis, database planning and support, technical writing, training and proposal management support to federal government clients including the U.S. Army, the Defense Logistics Agency, and the U.S. Food and Nutrition Service.

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  PwC

  Sept 1992 - Aug 2002

  Senior Manager/Senior Systems Analyst

  With Price Waterhouse (later PriceWaterhouseCoopers and IBM) from 1992-2002, Lisa provided technical project management, systems analysis, user research analysis, database design and development, and business strategy and financial consulting for federal government agencies, including IRS, GNMA, the Joint Logistics Systems Command, the Department of Housing and Urban Development (HUD) and commercial clients, including AerLingus, Air Canada, and U.S. Airways. Facilitated user requirements groups and design workshops with key stakeholders and senior management. Delivered analysis results and recommendations to senior leadership, including the JLSC Chiefs. As team leader and project manager, oversaw project budgets, timelines, and key deliverables.Systems Analyst and Human Resources Consultant. Developed HR systems and strategy in support of internal PwC training and performance systems. Delivered management and HR training and workshops to new hires, experienced hires and managers. Worked with partners to develop compensation and bonus models and supporting systems. Show less

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  IBM

  Jun 2002 - Aug 2002

  Senior Manager

  See Description under PricewaterhouseCoopers

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  LPS Web & Design LLC

  Aug 2005 - Mar 2018

  Website and UX Designer, Branding & Content Specialist

  Principal & Creative Director at LPS Web & Design, LLC. A small creative firm in Rockville, MD, LPS Web & Design provided website design and development, graphic design and strategic communications consulting to small businesses, government and nonprofit organizations. Led all aspects of UX design and research, product planning, and graphic design to create dynamic, sustainable websites, brand identity and marketing communications products.• Collaborated with clients to develop overall branding, customer experience (CX) and UX strategy, integrate digital and print marketing efforts, and communicate service offerings. • Performed website UX and interface design, including user research, information architecture, interaction design, usability testing, and content strategy. • Conducted user research, including interviews, focus groups, and surveys. Facilitated user strategy and participatory design workshops.• Created UX deliverables such as wireframes, site maps, user flows, and prototypes. Used a variety of content strategy, research, and design methods and tools, such as card sorts, interviews, and A/B testing to create effective information architectures and user interfaces.• Designed effective user interfaces based on modern best practices and a deep knowledge of graphic design, typography, color theory, human-centered design, and effective communications. • Managed all aspects of client engagements, including client relationships and budgets, and supervised a team of independent designers and remote developers. Show less

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  2ndWave LLC

  Feb 2018 - May 2021

  Manager, Senior Systems Analyst

  2ndWave, LLC is a management consulting firm delivering technology, financial management and project management solutions for federal government clients. 2ndWave is an 8(a) small disadvantaged business and service-disabled veteran-owned small business (SDVOSB) based in Washington, DC.Ms. Petrovich provided systems analysis, user research, and design to support the development of IT products and services for federal government agencies. She provided strategic communications and marketing expertise, UX design, content management, and graphic design support to 2ndWave’s business development and operations. Show less

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  The Brookings Institution

  May 2021 - now

  Website Project Manager

  As part of the Communications team, Ms. Petrovich led the successful redesign and redevelopment of the Brookings Institution website and flagship digital presence. She developed the Project Plan and Roadmap, coordinated the RFP and vendor selection process. She managed the vendor and delivered the project on time and within budget. She was responsible for overall stakeholder engagement, identifying risks and establishing development priorities, and facilitating design and content decisions across the institution.She currently manages the scope and day-to-day operations of the website, including vendor oversight and enhancement priorities. She has developed the website roadmap for enhancements and continued development. She coordinates web operations and content guidance with the research program web teams and communications stakeholders across Brookings. Show less

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  Tulane University

  Jan 2022 - now

  Adjunct Professor

  Information Technology (IT) instructor in Tulane's School of Professional Advancement. Teach online courses for undergraduate and graduate programs in IT. Courses include Web Design and Development, IT Governance and intro to IT.