
Macarena Penny
Member of Soundbed

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About me
Senior Experience Designer and Producer | Strategic planning & implementation | Master’s in Customer Experience & Innovation |
Education

Pontificia Universidad Católica del Perú
2008 - 2011DerechoActivities and Societies: Pregrado en Derecho - Décimo Superior - 2010 - 2011 Estudios Generales Letras - Décimo Superior

The British & Irish Modern Music Institute
2013 - 2016BA (Hons) en Music Industry Management – 2do puesto
IMB International Music Business School
2020 - 2021Postgraduate in Music Business
IE University
2024 - 2025Master's degree Customer Experience and Innovation
Experience

Sony Music Entertainment
Nov 2013 - Apr 2016Member of Soundbed- Provide feedback to music label regarding new artists, singles and music videos. - Competition analysis- Proposal of marketing strategies.

Red Light Management
Mar 2015 - Jul 2016Assistant ManagerInternational Music Management Company. Works with artists such as Bonobo, Ry X, The Acid, Howling, Jens Kuross, Nick Warren, Way Out West, Cedric Gervais, Jagaara, The Family Rain, The Heavy, Taylor McFerrin, William Arcane, among others.- Updating artist’s online listings, websites, social media and newsletters- Production of Tour itineraries including booking all travel arrangements and advancing with show’s details with promoters- Logistical assistance at events where our artists were performing- In charge of the release of the fist EP for Jens Kuross, including: coordination with label, music blogs, cover design, selection of first single and music video commission- Competition and opportunities analysis- Managing the artist’s online stores- Collection of press grabs Show less

Inmortal Producciones, I2M, Capitan Simio
Jul 2015 - Nov 2019Hospitality & Artist LiaisonEvents:- Festival Vivo Por el Rock (Lima - Peru | Nov, 2019): Head of International Hospitality + Artist Liaison for The Strokes Party A- Muse (Lima, Peru | Oct, 2019): Artist Liaison Party B- The 1975 (Lima, Peru | March, 2019): Artist Liaison- Lenny Kravitz (Lima, Peru | March, 2019): Artist Liaison Party B- Juan Pablo Vega (Lima, Peru | Octubre 2018): Artist Liaison - Telebit (Lima, Perú - Noviembre, 2017): Artist Liaison - Julian Casablancas & The Voidz (Lima, Peru | Oct, 2017): Artist Liaison Party A- Glastonbury Festival (Somerset - UK |2015 & 2016): Artist Liaison Silver Hayes- Secret Solstice (Reykjavik, Iceland | Jul, 2015): Artist Liaison Show less

Universal Music Group
Aug 2016 - Mar 2017GTS Manager Peru- In charge bookings for the company’s artist’s roster. - Development of artist’s career and strategies to be executed in Peru. - Coordination with promoters. - Launch of brand and co-production of AFTERCLUV in Lima. Artist Liaison previous to and during their stay in the country.

Espacio 22
Nov 2016 - Dec 2018Co-founder and Lead ProducerCultural Lab and art gallery focused on emerging talent. - Produced culturally immersive events supporting emerging artists, handling operations, securing long-term sponsorship with Absolut Vodka, and compliance- Designed end-to-end visitor experience, from curation to hospitality, delivering high-impact human-centered outcomes- Formulated and executed comprehensive marketing strategies, including oversight of social media management, advertising campaigns, and PR- Oversaw the acquisition of all necessary legal permits for events, ensuring compliance with regulations Show less

Mundaka
Dec 2016 - May 2022ManagerOne of the main artists in Peru’s music scene. Have participated in multiple national and international music festivals and won multiple awards.- Directed the strategic development of the band’s growth plan, including market expansion, brand positioning, and international presence- Led strategic branding and growth across multiple channels, reaching over 2.5M Spotify streams- Managed all financial planning and budgeting related to the band’s operation, tours, and strategy- Planned and implemented management and booking strategies that secured performances for Mundaka at Peru’s biggest festivals and international artists like Radiohead (UK). Also facilitated their participation in SXSW and other international events in Argentina and Chile- Won three national funding awards totaling $16,850 and led sponsorship negotiations with brands Show less

Sound Diplomacy
Jun 2017 - Oct 2017Research AssistantStrategic Consultancy firm based in London, Barcelona and Berlin. Works globally with cities and governments in coming up with development strategies through music. - Developed frameworks and co-authored national export strategy for Peruvian music, commissioned by government stakeholders - Provided actionable insights and strategies for cultural development- Conducted the research, interviews, polls, and write-up

Capitan Simio
Sept 2017 - Feb 2019Events Production and Booking AgentMusic agency dedicated to events and festival production as well as artists management and booking. Worked with artists such as Kanaku y el Tigre, Cementerio Inocentes, Gala Brie, Alejandro y Maria Laura, El Marshall, Los Outsaiders, Francois Peglau and Lorena Blume.- Development and execution of management and marketing strategy both for the agency and the artists. Reports directly to Company’s CEO- In charge bookings for the company’s artist’s roster. - Competition analysis- In charge of the Company's monthly newsletter. Show less

Masterlive
Feb 2019 - May 2022Production Assistant and Music ManagerLargest artist management and music event production company in Peru. - Produced high-impact music festivals of up to 70,000 attendees, ensuring operational excellenceManaged artist bookings, logistics, and hospitality for global acts such as The 1975, Lenny Kravitz, The Strokes, Muse, Martin Garrix, Interpol, and others- Acted as personal Manager of Laguna Pai, successfully developing and implementing the band’s strategy, leading negotiations with promoters, and managing national and international tours - Constructed and controlled budgets for a diverse range of events- Designed and implemented operational protocols for event production, ensuring efficiency and compliance- Reported directly to the CEO weekly, contributing to high-level planning and decision-making Show less

APEMM
Jul 2020 - Dec 2021Board of DirectorsAPEMM es la primera asociación que agrupa a managers, bookers, productores y trabajadores de proyectos musicales, para lograr una adecuada representatividad ante la sociedad civil, el Estado y el sector privado, que nos permita crear proyectos culturales y acciones comerciales que permitan el desarrollo artístico y sostenibilidad económica de la industria musical peruana en tiempos de crisis mundial.

Intercorp
May 2022 - Jul 2024Events Owner en CometaCometa is a non-profit educational initiative sponsored by Intercorp Group, to close the gaps in higher education access by providing free services and programs to students across Peru.- Led the service delivery of educational hybrid events, ensuring high-quality user experiences across all events and increasing engagement by 50% YOY- Led cross-functional teams to build interactive journeys, curated 90+ national and international speakers, and implemented research-driven service improvements- Played a central role in designing and executing the strategic roadmap for Cometa’s events ecosystem, aligning goals across departments- Developed and managed strategic alliances with 30+ organizations, driving long-term partnerships and collaborative impact- Defined and tracked success metrics, streamlined operations, and built scalable systems - Oversaw event and service delivery budgets, ensuring strategic alignment with organizational priorities and financial efficiency- Planned user research, interviewing over +70 users, and analyzed user feedback to gain insights - Served as a key liaison with internal and external stakeholders, including executive leadership Show less

IE University
Sept 2024 - nowMaster in Customer Experience & InnovationMaster in Customer Experience & Innovation
Licenses & Certifications
- View certificate

Creating Digital Content
University of LeedsMar 2020 
Advanced International Certificate in Responsible Business Practices
ESSEC Business SchoolJul 2025
Dean's List
IE UniversityJul 2025
Google Ads and Facebook Ads
DomestikaMar 2020
Adobe Photoshop Básico
DomestikaApr 2020- View certificate

Digital Product Design
Colectivo23Jun 2023 
IE Sustainability Certificate
IE UniversityJul 2025
International Certificate of Education
University of Cambridge
CREATIVE THINKING FOR COMPLEX PROBLEM SOLVING
IDEO UApr 2024
Languages
- inInglés
- esEspañol
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