
Benjamin Pralong

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About me
Customer Success Manager at Easy At Work AS - Committed to provide our clients the best experience in workforce management
Education

HEC Lausanne - School of Business
2005 - 2008Bachelor Management
Experience

Credit Suisse
Jan 2009 - May 2012Member of the HR Service Center team supporting hiring managers and recruiters in their administrative duties:-Offer letter and cover letter creation-Follow up of recruitment processes in the HR System-HR Process review and improvement-Technical support on HR Systems-Deputy Member of the Young Talent Team supporting 4 recruiters in their administrative and recruitment duties:-Students recruitments: University, High school and apprenticeship level-CV screening-Assessment preparation-Telefon interview-1-1 interview-Administrative support-Promotion, participation and support of campus events in Swiss Universities
HR Process Specialist
Jul 2009 - May 2012Internship in Recruitment and HR Administration
Jan 2009 - Jun 2009

McDonald's
May 2012 - Jun 2017HR Process & Data ConsultantHRIS project coordination and HR process implementation:-Review, alignment and simplification of HR processes in compliance with Swiss laws and data protection-Implementation of a new online recruitment system: project coordination with third parties and end users support & training (in French and German)-Implementation of a new job website (http://jobs.mcdonalds.ch): project coordination with third parties, content management and traffic analysis with Google AnalyticsEmployee engagement and employer reputation :-Responsible for the Great Place to Work annual certification-People KPi's & statistics: calculation, interpretation and presentation to top management-Employee satisfaction survey: digitalization of the process, and results analysis for 160 restaurants and more than 7000 employees-Development of a recruitment toolkit (social media use and on-site supports) for the restaurants to help attract the right candidatesIn charge of the apprentices and trainees (16 young people) of the Headquarter:-Recruitment, hiring-Ensuring that they are well followed by their trainers-Follow-up, training and supervision of the HR apprentice and HR Trainee-Budget follow up-Contact with schools and official authorities-Supervision of the HR administration processes Show less

BDO Suisse
Apr 2018 - Aug 2018Spécialiste RHRecruitmentHR Administration

McDonald's
Aug 2018 - Aug 2020People Systems ConsultantDeployment of people technology for the whole Swiss MarketSearch and evaluation of futur people technology partnersProject lead on people technology and coordination of cross-functionals teamsEnd-users training and support on people technologyDevelopment and calculation of HR KPIs

Groupe T2i
Aug 2020 - Aug 2022Chef de projetDeployment of HR Software (HRIS, Time & absence management, expense management) for external clients (private companies and public administration)Analysis of client needsEnd-user trainingSupporting sales manager for evaluating client project costsSupporting sales manager for software demo in pre-sales activities

Easy at Work AS
Aug 2022 - nowCustomer Success Manager
Licenses & Certifications

Google Digital Active
GoogleDec 2017
Maître d'apprentissage (Formation pour formateurs/trices en entreprise CFFE)
Centre d'éducation permanente du canton de VaudMay 2016- View certificate

Meeting the Challenge of Digital Transformation
LinkedInJan 2018 - View certificate

Employer Branding to Attract Talent
LinkedInFeb 2018
Languages
- alAllemand
- frFrançais
- anAnglais
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