Sanjay Sharma

Experience

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  CIStems Software Ltd

  Sept 2003 - Feb 2005

  Assistant Network Administrator

  Worked with CIStems software Limited to mitigate their development needs regarding LAN troubleshooting and management of various servers for Linux and Windows both.Installation and administration of various servers like Qmail (Mail Server), Apache (Web Server) and network based application like CVS, Bugzilla, and Twiki, Squirrel Mail on Linux platformInstallation and configuration of Windows 2000 based desktopsSecuring network resources with shared folder permissions, Implementing file security system. Installing and configuring RAS (Remote Access Services) on Windows 2000 Servers.Performance tuning using performance monitor and event viewer to identify and resolve performance bottleneck.Managing Network consisting of more than 30 servers with Windows NT, UNIX, Dlink Routers and more than 300 clients.Projects: -Remote installation and administration of Web based application (Twiki) for our US Client; Remote installation and administration of Web based application Twiki, Bugzilla a bug reporting tools (hosted on Redhat fedora core 1) for our US Show less

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  STInfosys Pvt. Ltd

  Feb 2005 - Jun 2006

  Network Administrator

  A Multinational company headquartered USA and with an operational base in India, ST Infosys offers innovative outsourced services for next generation companies.Servers AdministrationOther Administrative Tasks like: -Technologist charged with evaluation, design, and implementation of enterprise network solutions for customers within the healthcare, EDI industry.Managing Network consisting of more than 40 servers with Windows 2000/2003 Server, Windows NT, UNIX, AIX, Cisco Routers and more than 200 clients.System Administration WAN and NT servers running Windows NT 4.0 across 2 locations in USA.Implementation and administration of ISA Firewalls & network ManagementImplementation and maintenance of Backup Genie on departmental server.Diagnose and solve E1 lines, CSU/DSU and routers connectivity problems. Day to day, NT System Administration and troubleshooting using Server Manager, User Manager for Domains, Network Monitor, Event Viewer, Performance Monitor Configuring Windows 2000 as File, Print and WEB servers. LAN/WAN design and implementation using Cisco routers, hubs and switches. Configuration and management of VOIP Devices.Monitoring and remote maintenance of Networks; Fulfilled role of Network Coordinator for Health axis project Primary technical advisor throughout Health axis implementation Examined new technologies and made recommendations directly to CTO. Designed and implemented Internal Computing network infrastructure including Gigabit Ethernet backbone, 100mbs desktop switching,E1 Lease Line (Internet) peering, remote offices tunneled over IPSec VPNs. Show less

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  AT&T Global Network Services India Private Ltd. on The Search House Payroll

  Jul 2006 - Dec 2009

  Project Manager

  • Investigated and fixed various network problems and performance issues; provided technical oversight to sales team before sale• Led designing & re-engineering of Enterprise network designs to suit client needs, formulated proposals for network developments• Delivered services in performing AT&T and customer WAN lines (international and domestic) troubleshooting, fault isolation, and resolve problems with leased lines and ISDN PRI / BRI• Supported other Customers in the NCR region for New circuits provisioning and troubleshooting circuit issues. Show less

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  AT&T Global Network Services India Private Ltd.

  Feb 2010 - Dec 2010

  DTAC Engineer Global Service Delivery

  • Managed in collaboration with the engineering group various complex customer migrations, including turn-up and LAN migrations• Provided technical validation of migration scope, update AT&T internal databases, plan and prepare migration plans for AT&T service cut-over; delivered technical and process training to the DTAC Team and other Internal Teams• Responsible for changes such as upgrade / downgrade of bandwidth, hardware replacement, migrating of services, Upgrading IOS on the cisco routers, add / remove services, changing solution from Primary Backup to Load-sharing and vice versa Show less

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  AT&T Global Network Services India Private Limited

  Jan 2011 - Feb 2018

  Manager, Network Engineering

  • Steered day-to-day DTAC Operations, resource assignments for various activities like TTU, LM & PMAC, metrics / process support and improvements for customers across the globe; drove AP & EMEA & US DTAC Service Delivery, Process, Metrics & Operations• Maintained healthy relationships with Ordering & Design Teams to expedite / accelerate delivery in accordance with customer requirements; led a team of 22 highly skilled network engineers and SMEs• Analyzed customer input and identified areas for improvement; worked along with Order Managers to manage internal escalations and provide help for a quick resolution• Ascertained DTAC Teams are on board with the process, metrics, and improvements• Translate strategic goals into deliverables, and drive execution. Show less

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  AT & T COMMUNICATION SERVICES INDIA PRIVATE LIMITED

  Mar 2018 - Dec 2023

  Principal, Systems Engineering

  • Functioning as a Transformation Lead, guiding and managing Teams of engineers on cloud Migration project• Acting as Primary Point of Contact for customers in identifying & quantifying business concerns related to specific projects, developing & implementing business strategy, assisting in development of strategic technical direction for impacted applications• Working with customers to establish business cases and define business and / or technical needs, as well as define the project scope and work schedules, estimate required resources, and reconcile actual spending to estimates to keep the project on track• Budget management along with coordinating, evaluating & collaborating with internal organizations, operations teams, Technology Development, and internal dotted line resources as needed, managing & interacting with third-party vendors Show less

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  AT & T COMMUNICATION SERVICES INDIA PRIVATE LIMITED

  Jan 2024 - now

  Associate Director