Emil Glowacki

Experience

• 

  Urząd Skarbowy w Żyrardowie

  Jun 2007 - Aug 2008

  Professional Tax Officer

  - Service and support individual assets and business assets.- Conducted thorough reviews and analyses of tax returns to ensure compliance with applicable tax laws, regulations, and policies.- Collaborated with cross-functional teams, including finance, legal, and audit departments, to ensure alignment with overall organizational goals and objectives.- Keeping documentation in correct procedures by the tax law.

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  Delicatessen Manager "Bear",

  Sept 2008 - Dec 2013

  Delicatessen Manager "Bear",

  - Manager of 2 minimarkets in Jesionka and Grabine Radziwillowska - Sales to Business to Business, direct to individual clients.- Supervision of employees.- Active acquisition of new clients, individual and business.- Service and taking care of business.- Supervision over high standards procedures.- Supervision of financial assets flow.- Analysis of the financial condition of subordinate institutions and develop long-term development plan - Reporting implementation of sales plans for supervisor. Show less

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  VECTRA

  Jan 2014 - Jun 2014

  Sales Representative

  - Sales to Business to business and also to individual customers.- Active acquisition of new clients, individual and corporate.- Supervision over the correctness of submitted documentation.- Reporting on the implementation of the objectives and their implementation to superiors.- implementation of existing plans, the qualitative and quantitative.

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  Nationale - Nederlanden (formerly ING Life)

  May 2014 - Jun 2016

  PO financial advisor and investment

  - Sales tasks (B2B) and provided an entrusted service with comprehensive business solutions for customers.- Technical Analysis of Customer Finances prior to engaging in Business to safeguard the company. - Financial analysis and matching of individual investment plan for residential and business customers - Active acquisition of new clients, individual and business.- Supervision responsibilities monitoring documentation and timely payments.- Report on the implementation of the objectives and their reporting to the Director - Implementation of existing plans, with high business standards.- Creating comprehensive business solutions for customers. Show less

• 

  The Hut Group Omega

  Apr 2016 - Apr 2024

  Interim Team Manager / Senior Warehouse Colleague

  - Mentored quality control staff to enhance their skills and ensure a high level of competency within the team.- Collaborated with cross-functional teams to develop and implement standard operating procedures (SOPs) to streamline production processes and enhance quality control and health and safety measures.- Timely updates of systems analysis via data reporting Excel Sheets.- 5S implementation across all areas of the Inbound Facility- Data and KPI collection. - Supervision and onboarding of training new employees.- Leading the shift as Team Manager.- Supervising and controlling an automatic inventory replenishment system.- Preparing international air, sea, and land transports along with basic documentation.- Good knowledge of Voyager, Tabernus, Vision systems, ADP and Realtime- Practical experience in managing Inbound , Outbound, MAXIMO, IWT. Show less

• 

  Morrisons

  May 2024 - now

  In my role, the primary goal is to ensure excellent customer service and build customer satisfaction through effective team management and the implementation of solutions that enhance daily store operations. I achieve this by providing leadership, motivating employees, and establishing standards that meet the expectations of both customers and the company.I motivate and support the team to prioritize customers, delivering exceptional shopping experiences.I listen to customer feedback, analyze their needs, and implement solutions to improve service quality.I ensure the highest level of product availability to meet customer demands and provide full satisfaction.I conduct training and develop team skills, enabling employees to confidently perform their duties.I create a collaborative environment across departments to achieve operational goals and meet customer expectations.I manage human and operational resources effectively, planning work schedules, monitoring absences, and supporting employee development.I identify and develop talents within the team, engaging them in the implementation of store strategies and objectives.I focus on achieving outstanding results in customer satisfaction and delivering key operational goals.I take on a leadership role, building a committed team and maintaining the highest standards of customer service and store performance. Show less As a Night Manager, the primary objective is to ensure the smooth running of the store during night operations while maintaining the highest standards of customer service and operational efficiency. This role involves leading a team, managing resources, and ensuring the store is prepared for the next trading day.Lead and support the night team to deliver exceptional customer service and maintain a welcoming environment.Oversee the replenishment of shelves and ensure product availability meets customer expectations.Manage and prioritize workloads to ensure all tasks are completed efficiently and on time.Conduct regular checks to maintain health and safety standards, ensuring the store is clean, organized, and secure.Provide training and guidance to the night team, building their confidence and capability to perform their roles effectively.Handle operational challenges promptly, resolving issues to minimize disruptions during night operations.Monitor stock levels and communicate with relevant departments to address any shortages or discrepancies.Ensure compliance with company policies and procedures, including cash handling and security protocols.Prepare the store for the next trading day by ensuring all departments are fully stocked and operationally ready.Build a positive and motivated team culture, fostering collaboration and high performance during night shifts.This role requires strong leadership skills, the ability to work independently, and a focus on maintaining operational excellence throughout the night. Show less

  • MIC /SRP Manager

    Sept 2024 - now

  • Night Manager

    May 2024 - Aug 2024