Hristina Haeberli

Experience

• 

  Panda Retail Company – Savola Group

  Sept 2003 - Sept 2006

  Production Controller and Supervisor

  • Control and supervise the production line• Input data in the paperwork needed• Organize staff and responsibilities for completing the orders accurately• Print the labels for the production etc.

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  Co-op

  Sept 2006 - Aug 2007

  Production Line Supervisor

  • Control and supervise the production line and the staff• Paperwork and staff organization etc.

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  E.ON

  May 2008 - Jan 2013

  • Preparing reports, presentations• Preparation of offers, contracts, additional agreements• Liquidity forecast, MTP• Invoicing• Monthly, weekly & daily analysis • Serving medium enterprises & municipalities in the regions• Customer meetings, phone consulting• Monthly analysis• Keeping and updating customers database • Support of the Board of Management in the daily operations• Coordination of meeting, events• Support on different types for projects• SAP reports

  • Back office specialist

    Nov 2011 - Jan 2013

  • Regional Sales specialist

    Aug 2009 - Nov 2011

  • P.A. Board of Management

    May 2008 - Aug 2009
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  ENERGO-PRO in Bulgaria (group of companies)

  Feb 2013 - Jul 2016

  Energy sales specialist, Sales administration department

  Main duties and responsibilities:• Energy contract management - Draw up contracts for buying and selling electricity;• Maintaining a register of contracts;• Monitoring the compliance with time-limits relating to the the treaties;• Keeping records and archives on the executed activities in contracting and controlling documentation;• Preparing offers to the customer group;• Interacting with the departments in the Division;• Preparing comparative analysis, reports and statements;• Responsible for the overall promotion of the activity in the departments of Corporate Sales Division in effect to meet the energy needs of the customers, for the purpose of establishing and maintaining long-term partnership;• Participation in the process of providing pre-sales and post-sales technicaland administrative support; Show less

• 

  Veolia

  Aug 2016 - Dec 2016

  Customer Support Specialist

  • Full customer management through retention and growth of existing customers;• Identifying and pursuing new business opportunities;• Troubleshooting and effectively handling customer opportunities and enquiries;• Liaise with operations team to optimise customer engagement;• Keeping records and archives on the executed activities in contracting and controlling documentation;• Preparation of offers, contracts and reports.

• 

  Nvalue AG

  Jan 2017 - Dec 2021

  Head of Environmental Services

  • Origination and Structuring• Environmental Products and services trading, Compliance Green Certificates• Portfolio management, Guarantees of Origin (GoO's )• Voluntary Emission Reduction (VERs)• Green Gas, Biomethane certificates• Energy efficiency

• 

  KBC Shared Services & Digital Development Center

  Jan 2022 - now

  Business Process Manager

  • Performing business analysis to translate the business requirements to ICT solutions.• Supporting the Application Owner in the development, implementation, and end-to-end operations of the business process• Setting up all required documentation for the new process and sustaining the knowledge• Change management