
Agnieszka Ingram

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About me
Certified Product Owner - PSPO | Business Owner of the debt collection app | Experienced Manager in the financial services sector
Education

Wroclaw School of Banking
2017 - 2018Postgraduate studies IT Project Management
University of Wroclaw
2005 - 2010Master's degree Administration
Experience

Law Office I. Korczyńska i Wspólnicy Sp.K.
Sept 2006 - Sept 2009Employment and management of several dozen employees in legal proceeding team, preparation and launch of project, cooperation with an external customer. Preparation of pleadings, implementation of debt collection cases at the stage of court proceedings.
Project Manager
Jul 2009 - Sept 2009Assistant of the Legal Counsel
Sept 2006 - Jun 2009

Getin Noble Bank S.A.
Jan 2010 - Nov 2022- Leading teams of over 50 employees- Collaborating with IT department, collecting and defining business requirements- Creating internal regulations regarding debt collection processes and providing opinions on general banking regulations- Supervising of projects within the unit's activities and participating in general banking projects- Calculation of the expected credit loss of exposures individually significant according to IFRS9- Direct contact with auditing institutions - Supervising of controls carried out by the managed unit- Analytical, systemic, written and process support Show less
Director of Support Department/Office of Debt Collection Processes
Apr 2015 - Nov 2022Manager of Support and Operational Team
Jun 2014 - Mar 2015Manager of Automobile Product Execution Team
Jul 2011 - May 2014Manager of Legal Proceeding Team
Jan 2010 - Jun 2011

VeloBank S.A.
Oct 2022 - nowDirector of Support Department of Debt Collection Processes- Leading teams of over 40 employees- Collaborating with IT department, collecting and defining business requirements- Creating internal regulations regarding debt collection processes and providing opinions on general banking regulations- Supervising of projects within the unit's activities and participating in general banking projects- Calculation of the expected credit loss of exposures individually significant according to IFRS9- Direct contact with auditing institutions - Supervising of controls carried out by the managed unit- Analytical, systemic, written and process support Show less
Licenses & Certifications
- View certificate

Elephant AI PRO - AI for Managers
Elephant AIDec 2023 
Certificate Prince2 Foundation Certificate in Project Management
AXELOS Global Best PracticeAug 2017
Certificate Change Management Foundation
APMG InternationalApr 2018- View certificate

Professional Scrum Product Owner I
Scrum.orgAug 2023
Languages
- enEnglish
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