Agnieszka Ingram

Agnieszka Ingram

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location of Agnieszka IngramWroclaw Metropolitan Area

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  • Timeline

  • About me

    Certified Product Owner - PSPO | Business Owner of the debt collection app | Experienced Manager in the financial services sector

  • Education

    • Wroclaw School of Banking

      2017 - 2018
      Postgraduate studies IT Project Management

    • University of Wroclaw

      2005 - 2010
      Master's degree Administration
  • Experience

    • Law Office I. Korczyńska i Wspólnicy Sp.K.

      Sept 2006 - Sept 2009

      Employment and management of several dozen employees in legal proceeding team, preparation and launch of project, cooperation with an external customer. Preparation of pleadings, implementation of debt collection cases at the stage of court proceedings.

      • Project Manager

        Jul 2009 - Sept 2009
      • Assistant of the Legal Counsel

        Sept 2006 - Jun 2009
    • Getin Noble Bank S.A.

      Jan 2010 - Nov 2022

      - Leading teams of over 50 employees- Collaborating with IT department, collecting and defining business requirements- Creating internal regulations regarding debt collection processes and providing opinions on general banking regulations- Supervising of projects within the unit's activities and participating in general banking projects- Calculation of the expected credit loss of exposures individually significant according to IFRS9- Direct contact with auditing institutions - Supervising of controls carried out by the managed unit- Analytical, systemic, written and process support Show less

      • Director of Support Department/Office of Debt Collection Processes

        Apr 2015 - Nov 2022
      • Manager of Support and Operational Team

        Jun 2014 - Mar 2015
      • Manager of Automobile Product Execution Team

        Jul 2011 - May 2014
      • Manager of Legal Proceeding Team

        Jan 2010 - Jun 2011
    • VeloBank S.A.

      Oct 2022 - now
      Director of Support Department of Debt Collection Processes

      - Leading teams of over 40 employees- Collaborating with IT department, collecting and defining business requirements- Creating internal regulations regarding debt collection processes and providing opinions on general banking regulations- Supervising of projects within the unit's activities and participating in general banking projects- Calculation of the expected credit loss of exposures individually significant according to IFRS9- Direct contact with auditing institutions - Supervising of controls carried out by the managed unit- Analytical, systemic, written and process support Show less

  • Licenses & Certifications

    • Elephant AI PRO - AI for Managers

      Elephant AI
      Dec 2023
      View certificate certificate
    • Certificate Prince2 Foundation Certificate in Project Management

      AXELOS Global Best Practice
      Aug 2017
    • Certificate Change Management Foundation

      APMG International
      Apr 2018
    • Professional Scrum Product Owner I

      Scrum.org
      Aug 2023
      View certificate certificate