Kristopher Sewell

Experience

• 

  United States Air Force

  Mar 2010 - Jun 2015

  • Coordinated and planned with end users on network design changes and offered recommendations on equipment and procedures to complete projects which increased site efficiency through the decommissioning of 16 legacy paths and channelizing 57 similar end-to-end connections saving in equipment and maintenance costs.• Managed onsite ticketing servers, and client computers supporting 30+ colleagues by installing new servers which improved storage efficiency up to 50% and implemented backup policies saving 3+ man hours weekly.• Oversaw and mentored the planning, configuration, and testing of long-haul communications links by training new personnel in best practices and guidelines reducing turnover cost for future migration and modernization plans. Show less • Verified and monitored availability of network connections serving 78k customers to Defense Information Systems Agency’s global information grid by conducting fault isolation for telephone and data services which resulted in reduced contractor deployment costs and man hours.• Spearheaded initiative to audit and correct system and circuit diagrams for 300+ account records by leading and collaborating with team which resulted in 60 corrections and the receipt of Air Force’s Outstanding Unit Award.• Managed maintenance and corrective action programs by analyzing trends and break-fix data resulting in higher network reliability and technician’s response to fault events. Show less • Preformed troubleshooting, configuration, and repair on voice, video, and data connections within $450M multi-layered network by mastering isolation techniques, learning from experienced technicians, and becoming one of the top performing military technicians of the agency’s directorate.• Supported identification, documentation, and repair of downed data links by coordinating with service providers and customers, often relocating to remote locations to facilitate restoration of agency requirements globally.• Managed and maintained secure connectivity by using technical knowledge of cryptographic equipment and procedures to provide full secrecy to agency communications. Show less

  • Telecommunications Integration Specialist

    Jan 2013 - Jun 2015

  • Telecommunication Support Technician

    Mar 2012 - Dec 2012

  • Network Operations Technician

    Mar 2010 - Feb 2012
• 

  Cook Systems

  Oct 2021 - now

  Software Developer