Michael Popoff

Experience

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  UPS

  Dec 2000 - Feb 2004

  • Supervisor

    Jul 2002 - Feb 2004

  • Package Handler - Sorter

    Feb 2001 - Jul 2002

  • Package Handler - Loader

    Dec 2000 - Feb 2001
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  EB Games

  Jun 2004 - Oct 2007

  Sales Associate
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  Coca-Cola Enterprises, Inc.

  Jul 2005 - May 2007

  Merchandiser
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  Energized Distribution LLC

  May 2007 - Apr 2011

  Relief Account Manager / Merchandiser
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  GameStop

  Nov 2008 - Oct 2011

  Game Advisor
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  United States Postal Service

  Mar 2009 - Sept 2021

  City Mail Carrier

  - Delivered mail to residences and business establishments along specified routes with up to 1000 delivery points with high degrees of accuracy and within time requirements. - Communicated effectively with customers, co-workers, management and others as appropriate regarding issues relating to work activities and problems encountered on the job.- Greeted customers and answered their questions about mail delivery, postage rates and postal regulations.- Collected mail from customers and pickup boxes and sorted the mail in the proper containers at the postal facility. Show less

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  IN/OUT Digital

  Jun 2021 - Dec 2022

  Software QA Engineer

  • Performed manual testing on web pages, mobile apps, and web apps, where I identified over 300 bugs.• Analyzed project documentation to develop comprehensive and effective testing strategies.• Performed cross-browser and cross-platform testing on real devices as well as emulators.• Created and executed SQL queries in DBeaver, enhancing data validation processes.• Wrote bug reports in Jira and tracked them to resolution.• Developed comprehensive testing strategies that improved test coverage by 15%.• Tested software to assess optimal in-project deployment. Show less

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  UTest

  Feb 2022 - now

  QA Tester

  • Executed over 500 test cases and identified critical bugs that have led to improved user experiences.• Writing detailed bug reports, leading to a 40% reduction in the average resolution time.• Performing Manual Testing on Web and Mobile applications including: Compatibility, e2e, Exploratory, Functional, Localization, Regression, Sanity, Smoke, Usability, UX/UI.• Conducting cross-browser and cross-platform testing on Windows, macOS, Android and iOS.

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  Test Pro

  May 2022 - Aug 2022

  QA Student Team Lead

  • Arranged and facilitated daily Scrum meetings with students to provide them with experience with attending real life Scrum meetings.• Created weekly reports to the Main Team Lead about students' progress, attendance, and any concerns about their coursework.• Coached students on QA methodologies and tools, leading to a 15% improvement in their test scores.

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  BDS Connected Solutions, LLC.

  Nov 2023 - now

  Break Fix Technician

  • Performing repairs and maintenance of over 100 electronic retail displays per month.• Provided technical support and troubleshooting for hardware and software issues, achieving a 95% first-time resolution rate. • Developing and implementing efficient repair processes, improving service delivery and reducing repair time by 15%.