Shree Miller

Experience

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  Emageon

  Sept 2005 - Apr 2009

  Project Manager, Service Delivery

  Spearheaded scheduling and reporting of Radiology software projects company wide. Aligned technical and clinical teams to perform site assessments, with the purpose of mitigating risk due to customizations and incompatibilities. Maximized the utilization of off shore (India) resources resulting in a 300% increase in release deployment, bringing company wide recognition to the Service Delivery department. Averaged a 98% customer satisfaction as reported through customer surveys. RESPONSIBILITIES INCLUDED: Responsible for deployment and implementation of software solutions in a rapidly changing environment while focusing on customer satisfaction. Deployed Daylight Savings Time two weeks ahead of schedule.  Responsibilities included determining project scope, project planning, quality control, forecasting, scheduling, tracking of results, all documentation, and liaising between clients and staff throughout project lifecycle.  Worked closely with stakeholders to streamline the development of new product rollout strategies. Served as problem management liaison and escalation conduit upon completion of software upgrade projects.  Instrumental in improving the change control process by driving an enhancement initiative with the developers of the standard tool. Earned on average $300,000 or plus in revenue on a single project each quarter.  Ensured that customers were aware of the benefits and risks associated with software upgrades by applying previous “lessons learned”  Recorded and tracked anomalies discovered in the upgrade process, and submitted requests for corrective action. Show less

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  Children's of Alabama

  Oct 2009 - Oct 2012

  Project Manager, PMO

  Responsible for overseeing all aspects of assigned projects including defining, planning, organizing, establishing deadlines, assigning responsibilities, monitoring and summarizing project progress. Manage multiple medium to large projects, in varying stages of the project lifecycle. Performance goal include ensuring quality project deliverables, are delivered on time and on budget. Collaborate with sponsors, stakeholders, team members, vendors, and other departments to ensure projects are completed within the expectations documented in the project charters. RESPONSIBLITIES INCLUDE: Charter development, communication plan, schedule, status reporting, risk management, issue resolution, project governance and change control. Determines project goals and priorities with project sponsors and department leadership. Collaborates with sponsors and stakeholders to create the project charter including scope, deliverables and completion criteria. Oversees and coordinates the development of project plans including scheduling, staffing and budget to ensure deliverables are achieved. Requests project team members, negotiates the performance of their activities and provides performance input to their functional manager. Works with the team to organize the work into manageable groups of tasks and determines an effective approach to completing the work. Solicits estimates from the project team and applies best practices to develop a project schedule to complete the project; obtains management approval of the schedule. Establishes and publishes clear priorities among project activities and effectively coordinates the activities of the team to meet project milestones. Analyzes and prioritizes project risks in terms of total impact; establishes contingency plans and identifies trigger events and responsibility for initiating mitigating action. Monitors the critical path of the project to ensure deliverable and milestones are met. Show less

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  GetWellNetwork

  Jan 2013 - now

  Implementation Project Manager

  Responsible for managing large scale implementations for client hospitals around the country. Handle communication with client hospitals during the implementation lifecycle network design, server design, software development, content design, development, equipment procurement, installation of hardware at the client hospital. Responsibilities Include: Ensure the successful completion of implementation projects which include achieving customer milestones on time and on budget.  Development maintenance and communication of detailed project plans Communication with senior leadership at client sites and internally.  Analyze and prioritize project risk Collaborates with sponsors and stakeholders to create the project charter including scope, deliverables and completion criteria. Show less