Ameer Hamza

Experience

• 

  PTCL

  Aug 2018 - Sept 2018

  Network Intern

  • Conducted 12 routine site visits for installed MSAG in Rawalpindi and Islamabad, ensuring network reliability.• Successfully provided onsite AC generator supply during 2 power outages, minimizing network downtime.• Acquired a solid grasp of ZTE and Huawei NMS, effectively responding to 30+ network alarms and ensuring seamless operation

• 

  Huawei

  Mar 2019 - Feb 2023

  • Led the Ufone transmission optimization project, and achieved a 20% reduction in network congestion, resulting in enhanced data transfer speeds and improved customer satisfaction.• Developed innovative solutions for port optimization and cutover procedure of the new 113 fibre nodes, resulting in the liberation of crucial microwave channels and hardware for operational use.• Analyzed and proposed optimization strategies for 73 MIMO sites, resulting in 3x capacity of major hub sites, improving overall network performance.• Applied advanced data analysis techniques by leveraging RF and network reports to drive decision-making processes and operational enhancements.• Successfully resolved 95% of technical issues reported by customers within established SLAs, demonstrating effective troubleshooting skills and maintaining high customer satisfaction levels.• Seamlessly collaborated with headquarters teams to pinpoint and rectify faults within the customer network, resulting in swift fault resolution, and minimizing network downtime. Show less • Contributed to three mega projects, expanding microwave transmission networks and ensuring project delivery within deadlines. Orchestrated the deployment of microwave nodes, resulting in a remarkable 300% increase in network coverage.• Meticulously executed live network configurations on the Network Management Systems by working 24 x 7 shifts for field technical support,• Pioneered the integration of 5,000 new nodes in Rollout and Expansion projects, maintaining an impeccable 100% checklist accuracy. Validated all services post-integration, resulting in an impeccable track record of zero post-integration service disruptions.• Executed strategic activities such as Microwave expansions, rerouting, and service cutover, significantly expanding network capacity by 200% leading to a remarkable enhancement in service quality. Show less

  • Transmission Optimization Engineer

    Sept 2022 - Feb 2023

  • Microwave Transmission Engineer

    Jul 2019 - Aug 2022

  • Intern

    Mar 2019 - Jun 2019