R A K.

Experience

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  Ramoji Group of Companies

  Nov 1998 - Jun 2002

  Front Office Executive
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  Hotel Green Park - India

  Jul 2002 - Oct 2002

  Lobby Manager
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  Vodafone

  Nov 2002 - Oct 2008

  Team Leader (Key Accounts & Retentions & Relations)

  *Develop and maintain strong relationships with key accounts to ensure customer satisfaction and loyalty.*Collaborate with the sales team to create tailored solutions for key accounts.*Conduct regular training and development sessions to enhance team capabilities and product knowledge.*Continuously evaluate and improve processes related to key accounts management and retention.

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  Aircel Limited

  Nov 2008 - Aug 2013

  Zone, Retail and Compliance Head

  *Conduct regular market analysis to stay updated with industry trends and competitor activities.*Build and maintain strong relationships with key stakeholders, including customers, partners, and government agencies.*Coordinate with marketing teams to execute promotional campaigns and in-store activities.*Manage the performance of retail staff, including recruitment, training, and development.

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  Samsung Electronics

  Sept 2013 - Oct 2019

  *Mentor and oversee a large team of 800+ promoters, including 9 Area Sales Managers (ASM), 12 Team Leaders (TL), and 1 Zonal Sales Executive (ZSE).*Drive market share growth through targeted strategies tailored to specific segments.*Develop and execute plans for sellout forecasting and inventory management to ensure optimal stock levels.*Lead people management efforts from sellout to capability development, focusing on sales strategy, customer relationship management, team management, sales reporting, store operations, compliance, and marketing. Show less

  • ZSM (Regional Sellout Head)

    Sept 2017 - Oct 2019

  • Regional Sellout Manager

    Sept 2013 - Aug 2017
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  Vivo India

  Nov 2019 - now

  *Lead teams to achieve Annual Operating Plan (AOP) targets by strategizing, forecasting, and executing plans, while developing robust procedures and policies for business excellence and growth.*Foster effective communication and collaboration among internal and external stakeholders, including retailers, to align objectives with organizational goals.*Drive budget planning to ensure profitability for key accounts, focusing on maintaining positive outcomes and financial health.*Maximize branding and visibility through strategic promotions for new products, enhancing overall retail outlet success.*Oversee all aspects of store operations, including staff supervision, budget control, and stock management to optimize efficiency. Show less *Manage national key accounts across various channels, including offline and online, such as Reliance, Croma, and Vijay Sales, ensuring comprehensive coverage.*Achieve significant business growth, with a 20%+ increase in volume and a 35%+ increase in value year-on-year.*Improve counter share by 13% and enhance retail visibility share by 45% through strategic initiatives.*Implement structured plans and Joint Biz Planning (JBP) strategies to ensure consistent sell-in to sell-out performance and meet sales share targets monthly. Show less

  • Head of SOP (Modern Retail)

    Jul 2023 - now

  • Head National Key Accounts (Modern Retail)

    Nov 2019 - Jun 2023