
Dwain Newbigging
Customer Relationship Manager

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About me
AVP Sales
Education

St. Vincent's High School
-
Modern Education Society's Ness Wadia College of Commerce, Pune- 411001
2001 - 2004Bachelor's degree Banking and Finance
SYMBIOSIS INTERNATIONAL UNIVERSITY
-Postgraduate Degree Marketing Management
Experience

Monster
Jan 2006 - Jan 2006Customer Relationship Manager- Selling E-Recruitment Services- Managing a portfolio of 60 accounts as well as creating new accounts- Up selling into sold accounts- Servicing the accounts, handling their queries & providing appropriate solutions Ø Achieving sales targets- Payment recovery- Giving presentations and online demonstration- Analyzing the needs of clients and designing a customized solution for every client based on their requirements- Keeping track of competitors activities

Pure HRC Servcies
Oct 2006 - May 2008Client Relations manager- New Business Development and Business Execution to ensure revenue generation.- Prospecting, Meeting and Negotiating Service Level Agreements at executive Levels (GM / VP /Director) for different verticals like Manufacturing, IT, pharmaceuticals, etc.- Developing, motivating and leading a team of 5 people to ensure targets realisation

Kelly
Jun 2008 - Dec 2011Manager - Business Development- Effectively plan & prioritize sales activity to ensure top line profitability for the business in Pune which includes generating business from – Executive Search, RPO, Permanent & Contract Staffing - Foster relationship with potential key players and key decision makers in the market- Understand recruitment plans & budgets and advice the most cost effective model of hiring to create a win-win proposition- Planning, Executing & driving teams to reach the desired revenues from certain key accounts- Define sales approach, pricing models, new products to substantiate revenue streams- Prospecting & winning greenfield accounts – hiring the entire workforce for the client in phases- Responsible for increasing the penetration into the account, across multiple business verticals ofthe client. - Account Mining & Increasing business scope- Act as a support to the operations team/Management to be in tune with the tracking of Markettrends in terms of business and competition to ensure optimum coverage of preferred clients- Prospecting, Meeting and Negotiating Service Level Agreements with decision makers of variousorganisations- Networking with various lead generation channels like NASSCOM, CII, ASSOCHAM, FICCI CA’s,Legal consultants, Real Estate consultants, HR conferences, Big 4’s etc Show less

Dale Carnegie India
Dec 2011 - Feb 2018Business Consultant - Corporate Solutions- Responsible for business development & account management to ensure top line growth in Pune, Rest of Maharashtra and Gujarat locations.- Work with internal and external business contacts, business stakeholders and senior management (CXO Level) responsible for strategic & tactical solutions- Identify people performance challenges, Design-Develop-Deliver-Deploy solutions and consultative offerings to existing and new clients across sectors- Responsible for Client retention, penetration and dormant client activation in the region- Working in close co-ordination with senior management and instrumental in preparation ofAnnual Operating Plans for the region Show less

EnParadigm
Mar 2018 - now- Owner for revenue generation and top line growth in the Western Region of India- Conceptualize, create and execute customized result oriented development solutions for IT / ITES, Auto, Engineering, Pharma, Retail and Manufacturing Clients- Work with internal and external business contacts, business stakeholders and seniormanagement (CXO Level) responsible for strategic & tactical solutions- Identify people performance challenges, Design-Develop-Deliver-Deploy solutions andconsultative offerings to existing and new clients across sectors- Responsible for Client retention, penetration and dormant client activation in the region- Working in close co-ordination with senior management and instrumental in preparation ofAnnual Operating Plans for the region- Foster and build relations with stakeholders internal, external, deep and wide- Continuous tracking of business reporting to ensure key metrics are on track Show less
AVP Sales
Apr 2022 - nowRegional Manager - Business Development
Mar 2018 - Mar 2022

EnParadigm
-VP - Sales
Licenses & Certifications

Train The Trainer
Dale Carnegie IndiaJan 2017.webp)
Certified Learning and Development Manager
Carlton Advanced Management Institute (CAMI)Jan 2018
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